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Collections Specialist

Company: CommerceHub
Location: Albany
Posted on: December 5, 2019

Job Description:

Specific Duties



  • Collection of payments through written and verbal communication methods with assigned customers. Document and communicate collections status to management
  • Cash Application - process payments received over the phone to appropriate customers and invoices
  • Respond to varied inquiries from customers, including the processing of change requests, such as address or contact information and questions regarding billing and payments
  • Generate and distribute monthly bills to customers
  • Generate weekly and month-end reports from our ERP system, as needed
  • Research and analyze information from reports and/or inquiry screens


    Successful candidates for the position must meet the following requirements:



    • College degree OR a minimum of 1-2 years of experience with billing and collections duties
    • Strong organization and communication skills
    • Solid skills in Microsoft Excel
    • High attention to detail and ability to summarize data for consumption by management
    • Ability to manage multiple tasks within time constraints
    • Experience with NetSuite is preferred

Keywords: CommerceHub, Albany , Collections Specialist, Accounting, Auditing , Albany, New York

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