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Front Desk Rep -Night Audit (Paid Time Off & Benefits)

Company: Red Roof
Location: Albany
Posted on: November 22, 2021

Job Description:

WHO IS OUR IDEAL CANDIDATE?

  • Someone to help our guests! Show off your city and be the tour guide for the guests - send them to your local favorites.
  • Make an impact on your guests by making each experience unique and tailored to them.
  • Sincere smiles go miles - we want someone who loves hospitality. When was the last time you did something nice for someone?
  • Empowered individuals are our favorite - be your bold self.

    WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?

    • Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
    • Takes reservation requests and making adjustments to reservations as needed
    • Works with Hotel Management and other team members to provide an excellent guest experience
    • Uses our front desk computer system to complete customer transactions and run reports
    • Communicates with the housekeeping team to be aware of room availability or guests

      QUALIFICATIONS

      • HS Diploma or equivalent work experience
      • 1 year of hotel experience
      • Basic office skills (i.e. math, cash handling, computer skills, etc.)

Keywords: Red Roof, Albany , Front Desk Rep -Night Audit (Paid Time Off & Benefits), Accounting, Auditing , Albany, New York

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