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Automotive Receptionist

Company: DeNooyer Chevrolet
Location: Albany
Posted on: April 11, 2021

Job Description:

We are seeking a Full Time Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for asssitng the Sales Department with various tasks. If you are looking for an opportunity to work for a fast growing, family owned dealership, DeNooyer Chevrolet is for you! DeNooyer Chevrolet is always looking for a qualified individuals to join our sales and service teams to help handle the overflow of work we are experiencing. At DeNooyer Chevrolet we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At DeNooyer Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. What We Offer * Medical and Dental* 401K Plan* Paid time off and vacation* Growth opportunities* Paid Training* Employee vehicle purchase plans* Family owned and operated* Long term job security* Health and wellness* Flexible Work Schedule* Discounts on products and servicesResponsibilities * Answer phones and direct consumer to the proper department and follow up in a timely manner* Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution* Operate switchboard telephone system* Greet and direct transporters when they arrive to pick up vehicles* Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold* Assist the managers with various clerical duties as needed* Be friendly, professional, courteous and efficient when working with all customers and employees* Familiarize yourself with department structures & internal procedures for assisting customers efficientlyQualifications * Experience with Microsoft Office suite is a plus* Available to work flexible hours on weeknights & weekends (if needed)* Ability to communicate customers' interests needs and requests to management and sales personnel* Professional personal appearance* Clean driving record

Keywords: DeNooyer Chevrolet, Albany , Automotive Receptionist, Administration, Clerical , Albany, New York

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