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Administrative Assistant

Company: Leadpoint Business Services
Location: Albany
Posted on: November 22, 2021

Job Description:

Administrative Assistant, Albany, NY This is not a remote position Waste Connections and Leadpoint, have an immediate position available for an Administrative Assistant to support local operations in Albany, NY. This individual will work closely with the Site Manager to support day-to-day operations of the Recycling Facility in Albany.

Job Requirements:Requirements : -- 2 years of previous Admin experience -- Ability to communicate effectively with all levels of employees on site -- Experience with book-keeping software -- Works in conjunction with other departments to resolve customer disputes. -- Demonstrates the ability to become proficient in the use of proprietary operational systems. -- Effectively communicates issues, needs and opportunities with customer service employees and other managers. -- Talks with customers by phone or in person and receives orders for installation, turn on, discontinuance, or change in service. -- Solicits sales of new or additional services. -- Addresses complaints concerning billing or services rendered and complaints of service failures to designated departments for investigation. -- Communicates with customers in a manner that promotes goodwill. -- Interacts with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. -- Promotes Waste Connections standard operating procedures, which assures efficient environmentally correct and safe workplace practices -- Processes payments from customers and researches customer inquiries regarding their invoice. -- Updates customer account information for routing and billing purposes -- Requirements Ideal candidate will possess: -- Experience with Microsoft Word, Excel and Outlook -- Excellent verbal and written communication skills -- Previous expereince in manufacturing a plus but not required -- Ability to multitask -- Account payable experience a plus Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veteran)

Keywords: Leadpoint Business Services, Albany , Administrative Assistant, Administration, Clerical , Albany, New York

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