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Receptionist - Appointment Scheduler - Supervisor

Company: OrthoNY
Location: Albany
Posted on: November 11, 2018

Job Description:

Appointment SchedulersClifton Park, NY

OrthoNY has openings for Full and Part Time Appointment Schedulers. This position will answer phones and schedule current and new patient appointments. They will also assist in other administrative tasks within the department.

YOUR CHALLENGEDirectly reporting to the Call Center Supervisor, the Appointment Scheduler will:• Answer phones and provide customer service to patients as needed; collect patient registration data;• Schedule patient appointments;• Other administrative tasks as needed.

YOUR QUALIFICATIONS• High School Diploma, additional degrees a plus;• Detailed oriented;• Excellent communication skills;• 1+ years in customer service environment;• Prior medical experience a plus.

This position is located in our Central Business Office in Clifton Park.

Medical ReceptionistsAlbany, NY

OrthoNY has openings for Full-Time Medical Receptionists in our Albany region. This position will accurately and efficiently collect and enter information needed from patients to facilitate processing and payment follow through for all services rendered.

YOUR CHALLENGEDirectly reporting to the Supervisor of Medical Reception, the Medical Receptionist will:• Greet patients promptly and professionally;• Obtain all required patient information, documents and signatures;• Collect any patient payments and schedules follow ups if required;• Utilize practice management system as needed;• Balance and closes journal each day;• Follows up on insurance and patient receivables as assigned;• Other responsibilities as designated by the Supervisor.

YOUR QUALIFICATIONS• High School Diploma, additional degrees a plus;• Advanced Certification in billing/coding a plus;• 1+ years in customer service and AR processing (medical setting preferred).

These positions are based in our Albany Region and travel between offices may be required.

Supervisor, Medical ReceptionistAlbany, NY

OrthoNY has openings for Full-Time Medical Reception Supervisor. This position is responsible for overseeing and assisting the staff with the daily front desk options.

YOUR CHALLENGEDirectly reporting to the Administrative Site Manager, , the Supervisor will:• Provide daily oversight for front desk operations;• Create weekly staff schedule'• Assist with new hire training or current staff retraining;• Monitors staff duties and ensures processes are being followed;• Maintain accurate account of all unbilled encounters• Perform responsibilities of a Medical Receptionist as needed/required; Carry out other duties as needed/assigned..

YOUR QUALIFICATIONS• High School Diploma, additional degrees a plus;• Advanced Certification in billing/coding a plus;• 3+ years supervisory experience;• Prior medical office experience preferred.

This position will be based in our Albany location and travel between offices may be required.

Send cover letter and resume to:Michele BrinkmanCOO/Human Resources121 Everett RoadAlbany, NY 12205Fax: (518) 689-3990Email: mbrinkman@orthony.com

Please note that the postings are not all-inclusive of the job responsibilities or qualifications of the positions.OrthoNY, LLP is an Equal Opportunity Employer.

Go to www.orthony.comfor more opportunities.
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Keywords: OrthoNY, Albany , Receptionist - Appointment Scheduler - Supervisor, Administration, Clerical , Albany, New York

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