Principal IT Business Analyst Marketing & Digital Applications
Company: Veritas
Location: Albany
Posted on: April 9, 2021
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Job Description:
**About VERITAS**Veritas solves what no one else can\. With an
industry\-leading product portfolio, we offer proven, modern, and
integrated technology that brings together **availability** ,
**protection** , and **insights** \. Our Veritas Enterprise Data
Services Platform addresses current and future data issues
end\-to\-end - keeping mission\-critical workloads highly
available, protecting data everywhere, and providing insights to
optimize costs and maintain regulatory readiness\.Veritas supports
500\+ data sources, 150\+ storage targets, 50\+ clouds, and any
deployment model imaginable\. We serve 99% of the Fortune 100, 90%
of the Fortune 500, and are the market leader in Software\-defined
Storage, Data Protection, and Archiving\.**Duties and
Responsibilities:**This is an exciting time to join Veritas\! Come
join the team to help lead Veritas' Sales and Marketing
Organizations with digital transformation initiatives\.The
Principal IT Business Analyst for Marketing & Digital applications
is a partner to Veritas' Sales and Marketing teams and leads
efforts to gather and analyze requirements, processes and data,
provides guidance to other staff, makes recommendations for
application processes, and assists with workflow and business needs
for applications across Sales and Marketing\.This role helps build
and implement processes and documentation of requirements
management associated with Veritas' critical, cross functional
company initiatives and supports enterprise\-wide application
systems by defining and documenting business and functional
requirements, processes, implementations, customizations, creating
systems interfaces and integrations documentation, and debugging
and troubleshooting application issues daily\.Crucial duties and
responsibilities include but are not limited to those listed
below:+ Work closely with the Sales and Marketing Organizations to
examine existing business models and flows of data, document and
present findings and craft an appropriate IT solution; act as the
liaison between the technical leads, the business, and the
development team\.+ Provide technical expertise and recommendations
in assessing new IT software projects and initiatives to support,
enhance, and improve efficiency of business processes\.+ Write
technical procedures and documentation for the applications
including diagramming, operations manuals, technical user guides,
etc\.+ Assist in the creation of the architecture diagrams, process
flows, system design, and functional specifications for all new
development projects\.+ Serve as a liaison and facilitator with the
business units to assist in addressing and resolving IT software
issues while providing assistance and advice to business users in
the effective use of applications and technology\.+ Serve as key
SME \(Subject Matter Expert\) to the Technical Leads as well as
other parts of the organization for internal IT, business
stakeholders and 3rd\-party vendors\.+ Solve and handle issues
lists pertaining to deployed application systems as well as perform
tuning, configuration, monitoring, and security administration\.+
Investigate and resolve application functionality related issues
and provide assistance with troubleshooting\.+ Assist in handling
outsourced relationships for 3rd party application development and
programming consultants as well as a liaison to the vendors for
extended problem resolution, license maintenance, and support
agreements\.+ Prioritize efforts and delegate activities
appropriately as well as use analytical experience to consult end
users with the overall objective of improving the use of
application systems functionality, i\.e\., improve workflow,
optimize business processes, and identify appropriate systems
solutions\.**Education:**+ Bachelor's degree or equivalent
certification or related experience within multiple tiers of an IT
organization required\.**Experience/Skills Needed:**+ 8\+ years of
experience with technical implementations of customer relationship
management \(CRM\), marketing automation, and other cloud\-based
tools that enable digital marketing or virtual selling capabilities
for Sales and Marketing Organizations\. Examples of preferred
application and project experience include \- Oracle Eloqua, Adobe
Experience Manager, Salesforce, CVent, XTM, ON24, Oracle Sales
Cloud, Account Based Marketing and Marketing return on investment
metrics and enterprise integration tools\.+ 5\+ years of marketing
domain experience in marketing automation for global campaigns
design and deployment, leads programs and scoring, email templates
and campaigns architecture\.+ Solid understanding of business
process and data modeling, data structures, use case, user story
development, and test case development is required\.+ Great
communication skills\. This role will engage with a variety of team
members across the organizations\.+ Self\-motivated and takes
initiative\.+ Comfortable in constantly evolving and sometimes
ambiguous work situations\.+ Ability to build and maintain positive
relationships across functions and levels of an organization to
drive teams towards success\-based results+ Ability to apply
technical skills to understand and communicate the potential and
limitation of technology+ Possesses strong analytical skills to
critically evaluate information gathered from various sources,
reconcile conflicts, decompose high\-level information into
details, abstract up from low\-level information to a general
understanding, and distinguish user requests from the underlying
true needs\.+ Must be focused, results oriented, accountable, and
exhibit significant attention to detail while maintaining a broad
understanding of company strategy to assess initiative impact\.
Must be able to think at the strategic level while implementing at
the project level\.+ Ability to understand and drive towards
operational cost\-reducing process improvements\.+ Must have good
interpersonal skills, and the ability to help negotiate priorities,
and to resolve conflicts among project partners+ Project Management
experience a plus\.+ Experience with multiple SDLC methodologies
\(Waterfall, Agile\)+ Familiar with Privacy and GDPR
regulations\.**Computer Skills:**+ Fundamental knowledge of
standard desktop business applications and tools\.At Veritas, we
care about the causes close to your heart and enable you to
volunteer, donate, and do good\. We also value uniqueness and know
that a more diverse and inclusive workforce makes a winning team,
so come as you are\! Interested? Then apply and find out more about
\#TeamVTAS\!\#LI\-AS1**Why Join Us?
\(https://www\.veritas\.com/company/careers/why\-join\-us\)****Working
at Veritas**At Veritas, you will enjoy an open, flexible, and
supportive environment which lets you bring your ideas to life\.
Our commitment to development and diversity sparks innovation\.If
impact, innovation and a winning culture are important to you,
consider a career at Veritas\.**We Embrace Diversity**Diversity in
thought, perspective, experience and life is a vital part of our
culture\. It is this culture, that allows us to innovate, solve
problems and succeed\.**Veritas is an equal opportunity
employer**Veritas is an equal opportunity employer\. All qualified
applicants for employment will be considered without regard to
race, color, religion, sex, gender identity, sexual orientation,
national origin, status as an individual with a disability, veteran
status, or any other basis protected by federal, state, or local
law\. Pursuant to the San Francisco Fair Chance Ordinance \(FCO\),
we will also consider for employment qualified individuals with
arrest and conviction records\.EEO is the Law\. Applicants and
employees of Veritas Technologies LLC are protected under Federal
law from discrimination\. Click here
\(http://www\.dol\.gov/ofccp/regs/compliance/posters/pdf/eeopost\.pdf\)
to find out more\.Veritas will respond to requests for reasonable
accommodations to assist you in applying for positions at Veritas,
or to submit a resume\. If you need to request an accommodation,
please contact our HR VHelp Portal
\(https://veritas\.service\-now\.com/hrp\) \.
Keywords: Veritas, Albany , Principal IT Business Analyst Marketing & Digital Applications, Advertising , Albany, New York
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