Pre-Access Representative I

Company: Rutland Regional Medical Center
Location: Rutland
Posted on: March 22, 2026

Job Description:

The Pre-Access Representative is responsible for supporting one or more traditional Pre-Access functions in accordance with RRHS policies and procedures. Functional areas include: the referral/prior authorization process, scheduling patients for elective and urgent appointments and pre-registering patients by collecting patient demographic and insurances information for both outpatient and inpatient services. The Pre-Access Representative will notify patients of pertinent visit information such as patient preps, check-in times, etc. Focus will be on patient needs, efficient use of hospital resources, and the optimization of insurance benefits for the patient and the organization. Minimum Education High School diploma or equivalent. Minimum Work Experience 1 year prior registration/scheduling/prior authorization experience. Required Skills, Knowledge, and Abilities Demonstrated strong knowledge of Medical Terminology. Excellent verbal and written communication skills. Excellent customer service skills. Strong attention to detail. Ability to work with minimal supervision. Moderate knowledge in Excel, Word and Outlook. Demonstrated moderate knowledge of Basic Computer Skills. Pay Range Level I: $19.97 - $24.82 Level II: $25.83 - $29.09 PIfb63f9e8bfb9-35196-39486267

Keywords: Rutland Regional Medical Center, Albany , Pre-Access Representative I, Customer Service & Call Center , Rutland, New York