Field Service Manager

Company: Nesco Resource
Location: Amsterdam
Posted on: June 25, 2025

Job Description:

Well-established and reputable company located west of Albany is hiring for a Field Service Manager to join its team. This position will be responsible for troubleshooting and diagnosing mechanical equipment and overseeing instillation projects. Job Title: Field Service Manager Salary Range: $75,000 – $100,000 Position Summary: The Field Service Manager is responsible for leading and supporting all aspects of technical service operations, including troubleshooting, customer support, and technician training. This role ensures high-quality service delivery by managing field diagnostics, service networks, and installation support for both internal and external customers. Key Responsibilities: Lead product issue resolution from diagnostics to final resolution via phone, email, or in-person support Oversee product instillations Develop and train new technicians and mechanical staff Maintain detailed service logs and track resolutions, trends, and customer feedback Conduct on-site evaluations and assist with technical sales support as needed Collaborate with management on product improvements and field-based feedback Qualifications: Strong understanding of hydraulic, pneumatic, and electrical systems Strong background troubleshooting and repairing mechanical equipment Excellent problem-solving, organizational, and communication skills Proven ability to lead, train, and support field personnel Customer-focused mindset with professionalism in all interactions Able to manage multiple projects and work independently Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Keywords: Nesco Resource, Albany , Field Service Manager, Engineering , Amsterdam, New York