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Regional Branch Manager Tier 2

Company: Citizens Bank
Location: Albany
Posted on: February 16, 2020

Job Description:

As a Regional Manager (RM) you are apivotal role in achieving business results through people by bridging retailstrategic objectives to branch behaviors and deliverables. - The RM is theprimary coach and advisor to the branch manager (BM) to ensure that businessprocesses and a branded customer experience are being implementedconsistently. - As a leader, you will drive regional and branchperformance, sales growth, and customer satisfaction through visibleleadership, performance management, key partnerships, prioritization, planning,and problem resolution. As an ambassador for Citizens Bank, the RM is a visiblerepresentative in the community cultivating referral and prospectingopportunities. - - Identifying a pipeline of diverse talent for currentneeds as well as developing future leaders is a critical component to the RMrole. - This person utilizes their strong interpersonal and communicationskills, credibility and presence to inspire others, build critical partnershipsand cultivate relationships both inside and outside the business. - In aP&L environment understanding the financials, key business drivers, andusing that understanding to influence sound decision making will be critical tooverall success. -This role is responsible for regional compliance withbank policies, procedures, and operational integrity.This position -reports to theRetail Director.Success in this front-line role canlead to both short and long term career opportunities in Retail, including, butnot limited to Market Coaching Manager, District Sales Manager - and RetailDirector.Create a Service Environment: -Build and promote branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success.Manage a High Performing Region: -Show accountability by taking ownership of the business and willingness to make customer-focused decisions when needed.Coach and Develop to Drive Results: Assist colleagues in achieving their developmental goals and career aspirations.QualificationsAs a Regional Manager your primaryresponsibilities include:Attracts, Develops and Retains TalentCreates a Sales EnvironmentRemotely Manages a High Performing RegionCoaches and Develops to Drive Results through a ProcessDiagnoses and Analyzes Data to Identify Performance GapsDemonstrates Excellent Written and Verbal Communication (both in one-to-one settings as well as large group presentations)Translates Strategy to Ensure Execution ExcellenceExhibits Superb Capacity Management, Time Management, Prioritization, Delegation and Organization SkillsDisplays Strong Financial Acumen, including Knowledge of Banking Industry, - Products, and Regulatory UnderstandingPromote and ensure a positive work environment for employees within the region.Manage bank visibility/recognition in the communities within the regionDemonstrated ability to lead, coach, motivates and develops staffProven track record with sales and new business development in conjunction with meeting/exceeding individual and team sales goalsProven ability to manage multiple franchise profit and loss objectivesExcellent oral, written and presentation skillsMultiple branch management experience requiredEducation, Certifications and/orOther Professional Credentials:Bachelor's Degree highly desiredHigh School degree or equivalent required -Hours & Work ScheduleHours per Week: -40Work Schedule: Monday throughFriday, some weekends and evenings requiredWhy Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment OpportunityIt is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity Employer/Disabled/VeteranCitizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.

Keywords: Citizens Bank, Albany , Regional Branch Manager Tier 2, Executive , Albany, New York

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