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Director of In-Park/Lodge Services

Company: Great Escape Theme Park LLC
Location: Queensbury
Posted on: February 22, 2021

Job Description:

Summary of Job: This senior level management position is responsible for overseeing and directing all aspects of the Food & Beverage Operations, Retail, Games, and Purchasing departments for the Theme Park and Lodge while providing the strategic and operational direction necessary to achieve all business plan goals established for the IPS Division. This position reports directly to the Park President. Essential Duties and Responsibilities:

  • Develops department specific business plans and ensures their coordination into the Park & Lodge Companywide goals
  • Manage the operations and team members of all in-park revenue locations including Food & Beverage Operations (including Johnny Rockets & Banquets), Retail, and Games as well as overseeing the operation of the Purchasing department.
  • Manage the operations of all revenue generating locations at the theme park and lodge including Food & Beverage Operations Retail, and Games as well as overseeing the operation of the Purchasing department. The Lodge Food & Beverage Operations includes a full service stand-alone Johnny Rockets that operates year-round and a full service banquet facility.
  • Budgeting and maintenance of department operating expenses, labor, revenue and cost of sales to include accurate monthly financial forecasting
  • Develop and implement new and creative food, retail and games concepts
  • Maintain guest satisfaction levels as relates to park cleanliness, staff guest service, and efficient operation of each revenue location
  • Participate in long range planning for continued net profit growth of the revenue departments
  • Interface with Six Flags Corporate to ensure company goals are met
  • Will function as Manager on Duty as assigned
  • Must have open availability, including days, nights, weekends and holidays
  • Assists with all other duties as assigned by the Park President Skills and Qualifications:
    • Should have at least five years of progressive experience in theme park management or hospitality operation experience with a strong background in revenue related disciplines
    • Should have a Bachelor's degree in Business or related field
    • Should have demonstrated leadership in driving change relative to the guest and team member experience
    • Must be able to demonstrate excellent written and oral communication, math and interpersonal skills
    • Must possess strong leadership and motivational skills
    • Candidate should be detail oriented and able to manage multiple tasks
    • Must be computer literate, especially in MS Word, Excel and PowerPoint
    • Must possess a valid driver's license and a clear driving record
    • Working knowledge of New York law and health regulations Qualifications Behaviors Required Dedicated: Devoted to a task or purpose with loyalty or integrity Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Leader: Inspires teammates to follow them

Keywords: Great Escape Theme Park LLC, Albany , Director of In-Park/Lodge Services, Executive , Queensbury, New York

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