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Center Manager - Albany

Company: Hairclub
Location: Rensselaer
Posted on: April 10, 2021

Job Description:

SCOPE AND ESSENTIAL RESPONSIBLITIES:* Achieve volume, revenue, and profitability goals* Appropriately staff and manage center talent and hold entire team accountable* Implement and execute of all company strategies, programs, and communications* Assure experiential needs of potential and actual clients are exceeded by appropriate team member(s)* Advance the Center's operations by initiating, coordinating, following, and enforcing program, operational, and personnel policies and procedures* Generate local marketing, lead generation, and staff pipeline* Perform other reasonable duties as assignedMANAGEMENT AND COLLABORATION:* Manage the Center Team by holding employees responsible for their job duties and accountable to meet or exceed expectations while following HairClub policies and procedures* Collaborate with Field Leadership and Corporate Departments to maximize profitability, meet or exceed goals, and motivate teamKEY MEASURES OF SUCCESS:* Increase Center's Client Retention and Growth* Meet or Exceed Total Center Revenue* Meet or Exceed Center's Profitability Goals* Meet or Exceed Improve Net Promoter Score (?NPS?)* Maintain Highly Engaged Workforce QUALIFICATIONS:* At least five (5) years of relevant management experience* Relevant sales and long-term client relationship experience* Experience with profit and loss statements (?P&L?)HairClub is an Equal Opportunity Employer

Keywords: Hairclub, Albany , Center Manager - Albany, Executive , Rensselaer, New York

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