District Community Manager
Company: The Community Builders Inc
Posted on: November 23, 2021
District Community Manager: Upstate (Albany area) to Westchester
County (Yonkers area)
About The Community Builders, Inc.
Join a growing organization that is strengthening neighborhoods
across the nation! The Community Builders, Inc. (TCB) is one of
America's leading nonprofit real estate developers and owners. Our
mission is to build and sustain strong communities where people of
all incomes can achieve their full potential.
Under the direction and supervision of the Portfolio Operations
Manager, the District Manager (DM) is responsible for the overall
day to day management operations of a community, as well as
providing leadership to two to four additional community teams. The
DM mentors and provides their teams with a clear understanding of
TCB's standard operating procedures, objectives, mission and each
property's economic and physical requirements.
Seek to build employee teams and provide training, motivation and
direction for superior performance, supervise and performance
management of all property management staff.
Identify, attract, hire, and retain top talent in the industry.
Conduct monthly onsite review of financial operating statements
with all site management to enhance knowledge, create efficiencies
and develop plans to meet or exceed budget goals.
Enactment and training of team of effective cost control methods,
revenue maximization, bid solicitation and delinquency
Collaboration and partnership with Community Life to implement
meaningful programs and services to enhance the experience and life
of our residents.
Maintain product knowledge on all properties and that of
competition through site visits and quarterly review of updated
market competitive analysis with site team. Stay aware of potential
new business opportunities.
Establish prospect leasing tour routes, prospect follow up, and
maintenance of & follow through on waiting list to reduce vacant
down days and increase physical occupancy
Perform written performance evaluations for direct reports in
accordance with company guidelines, and provide recommendations for
compensation or promotions.
Ownership and follow-up on issues involving violations of building
rules or the occupancy agreement, includes the responsibility of
scheduling and holding conferences with family and/or outside
agencies and court appearance, when necessary.
Lead and monitor teams to successfully prepare appropriate Agency
reports timely and accurately, adhere to all management contracts
and pertinent affordable programs, including state, local and
national and Fair Housing.
Establish a responsive and responsible relationship cross
functionally for the betterment of TCB through candid feedback,
information and recommendations that will benefit the company long
Assist in new business acquisition and development in establishing
leasing absorption plans, potential budgets and staffing plans as
well as physical site due diligence and start up.
Knowledge, Skills and Abilities:
Strong communication skills, both written and oral
Superior interpersonal skills: ability to influence others, build
relationships, and work effectively with others in the
Highly detail-oriented and able to multitask in a fast paced
Incredible customer service skills & the ability to create a
customer focused culture
Analytical skills; must have demonstrated strong problem solving
and quantitative abilities
Must work under deadlines and ability to meet deadlines.
Education & Experience:
Bachelor's degree and 5 years or more of progressive responsibility
in residential property management is required.
Prior experience in and knowledge of affordable housing and
applicable compliance required.
COS and LIHTC Certification required
Proficiency in Yardi or other industry software and excellence in
The Community Builders is committed to diversity in its workplace.
Applicants from diverse backgrounds are encouraged to apply.
Keywords: The Community Builders Inc, Albany , District Community Manager, Executive , Albany, New York
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