Manager of Clinical Operations (of CRAs) - North East
Company: ICON Strategic Solutions
Location: Albany
Posted on: January 26, 2023
Job Description:
ICON plc is a world-leading healthcare intelligence and clinical
research organisation. From molecule to medicine, we advance
clinical research providing outsourced services to pharmaceutical,
biotechnology, medical device and government and public health
organisations. With our patients at the centre of all that we do,
we help to accelerate the development of drugs and devices that
save lives and improve quality of life. Our people are our greatest
strength, are at the core of our culture, and the driving force
behind our success. ICON people have a mission to succeed and a
passion that ensures what we do, we do well.What you will be
doing:Manage and develop PRA employees to ensure high quality work
performance and retention of high quality employees.Specific
accountabilities may vary by area of expertise:
- Develops plans to support growth and career development of
assigned Clinical Operations employees as well asmanage the
delivery of quality performance in line with their job
description.
- Ensures staff development and performance feedback are provided
through activities such as mentorship andcareer development
- Communicates team and individual goals and expectations to
ensure direct reports understand theirresponsibilities
- Responsible for managing the performance of staff, including
providing input into salaries, bonuses as well asnominations for
promotion.
- Promotes a positive and professional work environment that
attracts and retains the best talent and deliversservices that
exceed customer expectations.
- May conduct assessment visits with staff as required by
SOPsResponsible for the management of resources and resource
projections to ensure project teams are consistent with
clientneeds, expectations and contractual expectations by:
- Reviewing project tasks and timelines and assigning team
members Determines level and type of employee resources to meet
corporate/client/project objectives
- Schedules and reviews project tasks, provides leadership in the
delivery of services to clients
- Provides guidance/insight on aspects of clinical operations, as
well as contingency planning, toaccommodate projects while
identifying potential impacts to the budget
- Leading Clinical Operations employees in the delivery of
services to clients
- Ensuring staff fulfill their responsibilities in accordance
with PRAs policies, procedures, SOPs, ICH-GCPs, andother relevant
regulatory requirements
- Liaising with other functional managers to ensure consistency
within the company
- Maintaining utilization of all Clinical Operations employees
within department goalsProvides leadership and implement Clinical
Operations services and productivity improvements to ensure
optimalutilization of billable staff by:
- Performing metric collection and data analysis to support PRAs
continuous improvement in policies, procedures,and business
process
- Identifying and implementing process improvements through
review of clinical operations SOPs, processes;recommending
improvement plans to senior management.
- Leading task forces to implement process improvement
initiatives
- Building teamwork and improving process and productivity by
working within and across functional areas
- Be a point of escalation (internal) for resolution of issues
and conflicts.
- Evaluates compliance of assigned Clinical Operations employees
with PRA systems and processes
- Provides support with proposal development and participates in
client presentations and/or bid defense meetings, asrequiredWhat
you need to have:
- Undergraduate degree or its international equivalent in
clinical, science, or health-related field from an accredited
institution required
- Substantial experience using computerized information systems
including experience with PC- Windows, word processing, and
electronic spreadsheets required
- Substantial clinical trials development experience is
required
- Experience supervising or managing professional staff in a
clinical research environment required
- Thorough knowledge of ICH and local regulatory authority
regulations regarding drug research and development is
required
- Read, write, and speak fluent English; fluent in host country
language required.
- Excellent written and oral communication.
- Has a good knowledge of Clinical Operations processes and
systems.
- Understands interrelation of Clinical Operations functions
within the department and across the full clinical trial
process
- Ability to set expectations and monitor employee
performance.
- Strong mentoring and leadership skills
- Ability to identify and hire strong candidates through hiring
processes
- Comprehensive knowledge of PRAs SOPs, WIs, and other policies
and processes required by functional managers.
- To qualify, applicants must be legally authorized to work in
the US, and should not require, now or in the future, sponsorship
for employment visa statusBenefits of Working in ICON:Our success
depends on the knowledge, capabilities and quality of our people.
Thats why we are committed to developing our employees in a
continuous learning culture one where we challenge you with
engaging work and where every experience adds to your professional
development.At ICON, our focus is to provide you with a
comprehensive and competitive total reward package that comprises,
not only an excellent level of base pay, but also a wide range of
variable pay and recognition programs. In addition, our best in
class employee benefits, supportive policies and wellbeing
initiatives are tailored to support you and your family at all
stages of your career - both now, and into the future.ICON,
including subsidiaries, is an equal opportunity and inclusive
employer and is committed to providing a workplace free of
discrimination and harassment. All qualified applicants will
receive equal consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability or protected veteran status.If, because of a
medical condition or disability, you need a reasonable
accommodation for any part of the application process, or in order
to perform the essential functions of a position, please let us
know.
Keywords: ICON Strategic Solutions, Albany , Manager of Clinical Operations (of CRAs) - North East, Executive , Albany, New York
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