AlbanyNYRecruiter Since 2001
the smart solution for Albany jobs

Assistant General Manager - Residence Inn

Company: Tharaldson Hospitality Management
Location: Albany
Posted on: September 13, 2019

Job Description:

SUMMARY Coordinates the activities of hotel personnel as directed and provides support to the General Manager by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS 70' - Management

  • Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures
  • Provides training, including safety training, to staff
  • Selects or assists in the selection of hotel staff and completes all new hire paperwork
  • Reviews employee performance and conducts personnel actions such as disciplinary actions and terminations
  • Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservations cards, direct bills, and credit cards
  • Conducts or assists in conducting staff meetings
  • Adheres to all franchise and company procedures and regulations as well as standard operating procedures
  • Receives and resolves or assists in resolving guest complaints and employee issues
  • Performs functions of the General Manager in their absence 30' - Other Duties as assigned
    • Covers shifts in all departments as scheduled by the General Manager
    • Corresponds with group and travel agents to answer special requests for rooms and rates
    • Assists with sales and marketing efforts as directed
    • Answers inquiries pertaining to hotel policies and services
    • Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
    • All other duties as assigned COMPETENCY To perform the job successfully, an individual should demonstrate the following competencies
      • Problem Solving Identifies and resolves problems in a timely manner; develops alternative solutions; uses reason even when dealing with emotional topics
      • Customer Service Manages difficult or emotional customer situations. Responds promptly to customer need; Responds to requests for service and assistance
      • Interpersonal Maintains confidentiality
      • Oral Communication Responds well to questions; Demonstrates group presentations skills
      • Team Work Contributes to building a positive team spirit
      • Written Communication Writes clearly and informatively; Able to read and interpret written information Delegation Delegates work assignments; Provides recognition for results
      • Managing People Makes self available to staff; Provides regular performance feedback; Develops subordinates skills and encourages growth; Solicits and applies customer feedback (internal and external); Improves processes, products, and services; Continually works to improve supervisory skills Quality Management Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
      • Diversity Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment
      • Organizational Support Follows policies and procedures including, but not limited to, dress code policies
      • Adaptability Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events
      • Attendance/Punctuality Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
      • Dependability Commits to long hours of work when necessary to reach goals
      • Initiative Asks for and offers help when needed
      • Innovation Generates suggestions for improving work; Develops innovative approaches and ideas
      • Judgment Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
      • Planning/Organizing Prioritizes and plans work activities
      • Professionalism, - Treats others with respect and consideration regardless of their status or position
      • Quality Looks for ways to improve and promote quality
      • Quantity Strives to increase productivity
      • Safety and Security Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly EDUCATION/EXPERIENCE Associates degree or equivalent from two-year college, or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. LANGUAGE ABILITY Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATH ABILITY Ability to calculate figures and amounts such as discounts, interest, and percentages. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software and internet. CERTIFICATES AND LICENSES Valid Drivers License WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is frequently exposed to wet or humid conditions (non-weather); work near moving mechanical parts; work in high, precarious places and fumes or airborne particles. The employee is occasionally exposed to toxic or caustic chemicals; outdoor weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste and smell. The employee must regularly lift an/and or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Keywords: Tharaldson Hospitality Management, Albany , Assistant General Manager - Residence Inn, Executive , Albany, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Director of Population Health Clinical Program (Clinical Nurse Special
Description: Position: Director of Population Health Clinical Program Location: Springfield, MA Duration/Shift: Full Time - Direct Hire - Permanent Job description ul li The Director works closely with the Director (more...)
Company: All Medical Personnel
Location: Springfield
Posted on: 09/16/2019

Medical Director- Emergency Medicine Position NE of Springfield, MA (P
Description: An Established Health System is searching for a visionary Board Certified Emergency Medicine physician to lead our Department of Emergency Medicine in Palmer, MA. This opportunity features: ul
Company: Integrity Healthcare
Location: Springfield
Posted on: 09/18/2019

Search Engineering Manager
Description: Let companies apply to you, not the other way around. Sign up with Hired to get access to thousands of companies currently hiring search engineering managers and developers. Want to work for a company (more...)
Company: Hired
Location: Springfield
Posted on: 09/18/2019


Project Manager-10129
Description: POSITION: Project Manager--10129 br br LOCATION: br Albany, NY br br JOB ID: 3532 br br OF OPENINGS: 1 br br ------------------------- br br Optimal Solutions Technologies OST, (more...)
Company: Optimal Solutions and Technologies
Location: Albany
Posted on: 09/19/2019

Housekeeper -Office Cleaner
Description: Adecco is currently assisting a local client in their search to fill a Housekeeping position in the Utica, NY area. This is a temp to hire opportunity. The Housekeeper is responsible for taking
Company:
Location: Utica
Posted on: 09/18/2019

Full-Time Manager Trainee
Description: We're ALDI, one of America's favorite grocers. We've grown a lot in the past few years, expanding our reach and customer base all around the country. Whether it's in customer service or our exceptional (more...)
Company: ALDI
Location: Utica
Posted on: 09/18/2019

Associate Director, Key Accounts Manager (NY and VT)
Description: Position: Associate Director, Key Accounts Management KAM br br Company: Alkermes, Inc. br br Location: Field, NY North of Westchester County and VT br br br br Alkermes plc is a fully (more...)
Company: Alkermes, Inc.
Location: Albany
Posted on: 09/18/2019

Environment Manager
Description: Accountable for the ongoing business value and integrity of the Environment Management practice across functional and organizational boundaries the processes interfaces with. Accountable for the planning, (more...)
Company: MassMutual
Location: Springfield
Posted on: 09/18/2019

Wellness Manager (Registered Nurse)
Description: Responsible for the management of staff and wellness services for students and for providing programs that promote wellness. li Plan, coordinate, and manage the administrative and health services activities (more...)
Company: Management & Training Corporation
Location: Chicopee
Posted on: 09/19/2019

District Sales Manager - Albany
Description: Titan LED's Headquarters is located in Phoenix, AZ. The new DM positions will be remote and can be located anywhere in the United States.Build a career selling a product you love:We have an exciting opportunity (more...)
Company: Titan LED
Location: Albany
Posted on: 09/18/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Albany RSS job feeds