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Hotel General Manager

Company: Confidential
Location: Albany
Posted on: September 13, 2019

Job Description:

We have a great opportunity for the right candidate to join our team! We are looking for a strong operational background, a proven track record of meeting budgets, and a team oriented personality. As a General Manager of Franchised Hotel in Albany , NY, you will be responsible for the day to day operations of the Hotel. You must have an understanding of Hotel operations, Revenue Management, P & L statements, budgets, and cost/inventory control. If you are service oriented, team focused and have the abilities we are looking for, we want to talk to you. Primary Responsibilities Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments. Ensure all departments are profitable and maintain strong working relationships. Creates local and national marketing plans and pricing strategies and knows market segments. Responds quickly to changing market conditions and revises strategies accordingly. Actively participates in sales discussions, meetings and plans. Knows key account executives and business base. Knows monthly production levels for each sales person on the staff. Promotes hotel's policies and philosophies to employees and guests through direct and indirect interaction. Creates the hotel's annual budget and monitors the performance of the hotel throughout the year. Produces monthly financial reports and knows at all times where the hotel stands against budget. Manages human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings. Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program. Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Provides a professional image at all times through appearance and dress. Follows company policies and procedures and is able to effectively communicate them to subordinates. Ensure hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws. Note: Other duties as assigned by supervisor or management Requirements: Skills and Qualities: Strong leadership skills. Strong oral and written communication skills. Attention to detail. Planning and organizational ability. Customer skills. Computer skills. Accounting knowledge. Working Conditions: Will be required to work nights, weekends and holidays. Will be required to work in fast paced environment. Will be required to be on call when away from work Minimum 3 years hotel experience working in franchised brand. Flexibility since this is a 24/7 hotel operation. Staff training, assignments and follow on daily basis. Very proficient with computer and software and Hotel PMS. Conduct regular walk through to confirm the building is well maintained, safe and secure for guests and employees. Adhere to all company standard operating procedures as well as policies and procedures included in the employee handbook. Education College or University Degree Required Meet financial and operations goals established for daily, weekly and monthly.

Keywords: Confidential, Albany , Hotel General Manager, Executive , Albany, New York

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