Clinical Care Specialist Lead
Company: NextCare Urgent Care Clinics
Location: Stillwater
Posted on: February 24, 2021
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Job Description:
Clinical Care Specialist Lead - Stillwater in 275 South Perkins
Rd. Stillwater OK 74074 at NextCare Urgent Care POSITION SUMMARY:
Ensures clinical competence of staff with NextCare policies and
procedures and State and Federal regulatory compliance. Ensures
that the back office functions are running smoothly and that
patient flow is at the optimum. ESSENTIAL FUNCTIONS: --- Performs
all clinical care duties corresponding to the appropriate Skills
Competency Checklists.
--- Maintains established policies and procedures, objectives,
quality assurance program, safety, environmental and infection
control standards.
--- Assures that the clinic meets regulatory and NextCare
standards. Completes and reports the results of monitoring
activities and audits.
--- Inventories and orders as necessary to assure that an adequate
level of supplies and equipment are present in the facility.
--- Facilitates site clinical interviews with candidates to verify
skill sets and culture match.
--- Trains new and existing back office employees on clinical
procedures.
--- Assigns the activities of back office staff in day to day
duties and special projects.
--- Completes competency checklists for back office staff.
--- Provides feedback to clinic manager on the performance of the
urgent care staff.
--- Provides feedback to Director of Laboratory Services on the
performance of back office staff's competency and compliance with
laboratory procedures and regulatory environment.
--- Completes laboratory training checklists, proficiency
checklists, laboratory six month initial and annual reviews for
CLIA and COLA compliance.
--- Assists in scheduling of staff.
--- Ensures compliance with CLIA and COLA standards.
--- Writes Laboratory Corrective Actions as necessary.
--- Attends education programs and staff meetings as required.
--- Performs patient care duties within scope of practice and
NextCare policy as needed.
--- Treats patients and co-workers consistent with the NextCare
Mission Statement, Vision, Values and Performance Standards.
--- Performs other related duties as assigned or described by
Company policy. Job Requirements ESSENTIAL SKILLS AND EXPERIENCE:
Education: --- High School diploma or equivalent AND
--- Required Graduate from Medical Assistant school or comparable
armed forces training OR
--- Graduate from an accredited radiology school and/or equivalent
experience and Current State where required or National Radiology
License OR
--- Advanced Medical Education/Certification, as approved by Human
Resources Certification: Current healthcare professional level CPR
certification issued by American Heart Association, American Red
Cross, American Safety Health Institute or National Safety Council.
VALUED BUT NOT REQUIRED SKILLS AND EXPERIENCE: Experience: Three
recent years previous back office experience in a medical office,
urgent care or emergency department. Supervision of medical staff
Skills: Strong Interpersonal Communication Skills
Training: Customer Service Training
Keywords: NextCare Urgent Care Clinics, Albany , Clinical Care Specialist Lead, Healthcare , Stillwater, New York
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