Upstate Veterinary Specialties: Client Relations Specialist

Company: Upstate Veterinary Specialties
Location: Albany
Posted on: January 15, 2022

Job Description:

Who are we?Upstate Veterinary Specialties (UVS) is a privately owned, specialty and emergency veterinary practice located in the Capital District of upstate New York. We offer a congenial, supportive work environment with board certified specialists in Cardiology, Critical Care, Internal Medicine, Neurology, Oncology, Ophthalmology, Radiology, Physical Therapy and Surgery. Our mission is to help our patients live longer, happier lives through expert medical care and compassionate customer service.This year we will be expanding our custom-built hospital, adding another 16,000 square feet, to our current 24,000 square foot facility. Our ICU is supported by full-time LVTs, assistants, and client relations staff and includes diagnostic ultrasound, critical care cages, full in-house laboratory, and a blood bank to maintain our high-quality patient care. In addition, our hospital is equipped with advanced imaging modalities including 1.5T MRI, 64 slice CT scanner, and multiple ultrasound units.What's in it for you?At UVS, we work hard to be worthy of the trust from our referral network and community. Our clients see and know our compassion for our work, themselves, and their pets. In addition, we value our employees and treat them like family. We encourage our employees to pursue a healthy balance between work and life and offer multiple incentives that speak to our philosophy.UVS offers a competitive compensation package which includes:Fully paid medical, dental, and long-term disability insuranceRetirement plan with matching contributionGenerous paid time offPet insurance stipendUniform AllowanceEmployee Appreciation EventsGrowth opportunityVariety of work schedules that include potentially evenings and one weekend dayShift Differentials ( $1-$3 additional per hour depending on shift)What are we looking for?We are seeking enthusiastic and self-motivated Client Relations Specialists to join our team. The Client Relations Specialist is the clients' (both pet owners and referring veterinarians) first impression of the practice, on the phone or in person, making it a critical role in our hospital. We are looking for Client Relations Specialists who are able to work a variety of shifts, including but not limited to; day, evening, or overnight shifts as well as weekends and holidays. Client Relations Specialist's must possess excellent telephone and in-person client service and communication skills, and the ability to work in a fast paced and team-oriented environment. The ability to handle multiple tasks at once and a close attention to detail are required. Strong organizational skills, team orientation, and computer experience are essential in the day to day functions of this role. Candidates should have compassion for animals and their owners. Prior experience within human medicine or a veterinary hospital is preferred.Learn more about us at www.Uvsonline.Com

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