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Nurse Case Investigator (RN)

Company: The Execu - Search Group
Location: Malone
Posted on: January 15, 2022

Job Description:

A healthcare organization in New York is actively seeking a driven and dedicated -Nurse Case Investigator (RN) to join their growing staff. In this role, the -Nurse Case Investigator (RN) will call every person diagnosed with COVID-19, establish all contacts of this person, and proceed to call and maintain ongoing communication with every contact.

The -Nurse Case Investigator (RN) will:
Initiate prompt communication with patients diagnosed with COVID-19 through phone calls, email, and other communication platforms as necessary
Employ dynamic communication and interpersonal skills, cultural competency/ sensitivity, tactful language, and empathetic interviewing skills to build rapport and maintain trust with patients of varied backgrounds
Verify patient's identity during initial communications and prior to disclosing confidential information
Notify or verify receipt of a positive laboratory report or probable or suspected diagnosis of COVID-19
Provide patient with COVID-19 health education, per local protocols
Obtain and document detailed information regarding patient diagnosis, demographics, COVID-19 symptoms and their onset date(s), clinical course, underlying medical conditions, and other risk factors
Review clinically documented and patient's self-reported COVID-19 symptom history to determine the timeframe when the patient was infectious and not under isolation (contact elicitation window)
Work with the patient to identify close contacts during the contact elicitation window
Provide guidance on COVID-19 control measures, per local protocols
Provide approved information on self-isolation procedures, including what to do if symptoms worsen or new symptoms develop
Coordinate any needed referrals for testing or health care, per local protocols
Assess patient's ability to safely and effectively self-isolate at home, with adequate water, food, prescription medicines, and other necessities
Identify barriers to necessary interventions and facilitate appropriate referrals, per local protocols
Collaborate with key service providers to ensure expedited initiation of appropriate medical or social support services, per local protocols
Document pertinent information in COVID-19 case investigation forms, entering data into health department data/surveillance systems
Participate in requisite trainings, regular program meetings, and quality monitoring improvement activities in order to ensure and enhance the quality of case investigation activities and program outcomes
Maintain patient confidentiality and ensure that all information is collected in concordance with local data privacy and confidentiality standards
Maintain daily contact with supervisor
Bachelor's degree or equivalent work experience
Active New York State Nurse Practitioner, Registered Nurse, or Licensed Practical Nurse license
2 years of nursing experience
1+ year of experience with the supervision of staff
Ability to multitask
Excellent communication skills
Highly organized
Desired skills
Experience in clinical medicine and/or public health
Proficiency with computers, including data entry into electronic tracking systems and running summary reports
Fluency in a second or multiple languages
Experience in a health, human service, community-based organization, or institutional setting
Experience leading a complex environment

Keywords: The Execu - Search Group, Albany , Nurse Case Investigator (RN), Healthcare , Malone, New York

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