Infrastructure Support Senior - St Peters Hospital
Company: Trinity Health
Location: Albany
Posted on: May 16, 2022
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Job Description:
Employment Type:Full timeShift:Day Shift
Description:POSITION PURPOSE
Manages the implementation, operation, and maintenance of
telecommunications/network systems across multiple Regional Health
Ministries (RHMs). Provides technical leadership of projects;
contributes to the design of converged telecommunications and
network systems; translates business parameters and objectives into
functional and/or technical requirements; provides technical
direction to less senior infrastructure staff, contractors, and
vendors; configures systems; handles problem resolution;
participates in the development of standards, policies and
procedures; provides escalation support and subject matter
expertise for chronic issues; and ensures adherence to industry
best practices and system office standards for both project
implementations and ongoing upgrades.
ESSENTIAL FUNCTIONS
Knows, understands, incorporates and demonstrates the Trinity
Health Mission, Vision, and Values in behaviors, practices and
decisions.
Manages projects and provides leadership in the implementation,
maintenance and operation of telecommunications/network systems.
Implements projects on time and within budget.
Serves as a mentor providing guidance and training to less
experienced infrastructure colleagues.
Works independently and proactively to ensure reliability and high
availability of telecommunications/network systems.
Serves as a advanced level escalation resource for the
identification and resolution of large scale or highly complex
issues.
Ensures that industry best practices and home office standards are
met when infrastructure systems are implemented, including
reviewing the work effort of less senior Infrastructure staff,
contractors and vendors.
Provides input based on technical expertise to standards
committees, guiding these teams to adopt industry best practices
and appropriate standards for the organization.
May provide enterprise-wide technical expertise in one or more
technical specialties.
Provides input to management Infrastructure on the capital and
operational budgets for growth and life-cycle requirements.
Demonstrates safe work practices and attitudes, follows safety
rules, works to prevent unsafe conditions and behaviors, and
participates in organizational and departmental safety
programs.
Maintains positive and trusting working relationships with
customers, management and peers in keeping with a service oriented
organization.
Maintains a working knowledge of applicable Federal, State and
local laws/regulations; the Trinity Health Integrity and Compliance
Program and Code of Conduct; as well as other policies and
procedures in order to ensure adherence in a manner that reflects
honest, ethical and professional behavior.
MINIMUM QUALIFICATIONS
Bachelor of Science degree in a related field and five (5) to seven
(7) years of related experience or equivalent combination of
education and experience.
Advanced knowledge or five (5) to seven (7) years in either network
infrastructure or telephony infrastructure, with general knowledge
in the other.
Strong written and verbal communication skills to effectively
interact with end users, technical staff and vendors of differing
professional levels and ability to succeed in an environment of
competing priorities.
Demonstrated technical leadership of project implementation
teams.
Must possess a personal presence that is characterized by a sense
of honesty, integrity, and caring with the ability to inspire and
motivate others to promote the philosophy, mission, vision, goals,
and values of Trinity Health.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000
physicians and clinicians across 25 states. Because we serve
diverse populations, our colleagues are trained to recognize the
cultural beliefs, values, traditions, language preferences, and
health practices of the communities that we serve and to apply that
knowledge to produce positive health outcomes. We also recognize
that each of us has a different way of thinking and perceiving our
world and that these differences often lead to innovative
solutions.
Our dedication to diversity includes a unified workforce (through
training and education, recruitment, retention, and development),
commitment and accountability, communication, community
partnerships, and supplier diversity.
Keywords: Trinity Health, Albany , Infrastructure Support Senior - St Peters Hospital, Healthcare , Albany, New York
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