Intake Registered Nurse

Company: Fusco Personnel Inc.
Location: Albany
Posted on: June 4, 2025

Job Description:

Intake Registered Nurse

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
Albany, NY

Fusco Personnel is recruiting for contract Registered Nurses to join one of our clients located in Albany, NY. This is a full-time, long-term contract opportunity!

Please apply today if you are interested!

Duties & Responsibilities
Receipt of Complaints and Incidents via telephone, fax, email or written correspondence
Screen complaints to determine authority having jurisdiction, if the complaint will be entered in a federal database and complete all appropriate activities associated with the complaint intake process
Triage by determining CMS defined priority level and allegation category and assign complaint cases to appropriate regional office
Assist with offsite investigations by requesting medical records, making telephone inquiries, taking statements and researching medical history
Participate in regularly scheduled case review meetings to determine the priority and disposition of each complaint
Contact complainants if additional information is required to clarify their concerns
Identify those complaints that can be resolved by contacting the facility or complainant directly
Respond to general inquiries regarding the complaint process
Participate in process improvement activities as needed
Educate facilities on how to submit incident reports to the department
Provide support and assistance to regional offices as needed
Participate in training and continuing education activities as required by the Department
Conduct and participate in internal quality improvement reviews to monitor program performance
Assist the Department with the completion of tasks, as needed, to meet the requirements of a comprehensive complaint reporting program

Qualifications
Registered nurses must be licensed in New York State
the ability to receive, review and triage complaints and incidents for the Division of Nursing Homes and ICF/IID Surveillance Central Complaint Intake Program
ability to work on a team and handle multiple, shifting priorities, demanding deadlines, good organizational skills

Preferred qualifications
familiarity and knowledge of nursing home regulations, excellent telephone and written communication skills and experience with the federal CMS ASPEN Suite;
Two (2) years of experience performing utilization review, medical review, fraud investigations, surveillance or monitoring activities at the facility level;
Three (3) years of clinical experience in a medical facility, preferably a nursing home

Salary
$60/hr +/-


FPI Contract Opportunities
Fusco Personnel has been retained to recruit by many organizations to find talented individuals, on a short-term, or long-term contract basis. These opportunities vary based on industry, position type, experience level, contract duration, hours, etc.

We have numerous opportunities available and remain to continue ongoing recruitment for all interested candidates. Contract opportunities are also a great way to eliminate the possibility of any gaps with employment. Please contact us today if you are interested, have any questions, or feel free to apply directly!

Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff.

Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level - consider contacting our experts.

Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer

Keywords: Fusco Personnel Inc., Albany , Intake Registered Nurse, Healthcare , Albany, New York