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Chronic Condition RN

Company: Capital District Physicians' Health Plan, Inc
Location: Albany
Posted on: April 17, 2019

Job Description:

CDPHP is a healthcare leader in the Capital Region, with participating providers in 24 counties in upstate New York. As a company, CDPHP emphasizes the member experience as well as employee engagement. With over 1,000 employees at our corporate headquarters in Albany, we are still managed by a board of physicians, and maintain a strong emphasis on patient care. We value integrity, diversity, and innovation, and a corporate culture that supports those values. At CDPHP, employees have the opportunity to make an impact both at the company and community levels. We strive to provide knowledge and display excellent in all that we do, and are looking for motivated individuals who want to be a part of that experience.

The Chronic Conditions RN will make targeted outreach to members related to health condition and chronic condition management. The goal of interactions is to help identified members understand their chronic condition and motivate each member to maximum engagement in their health care plan. The CC RN will determine the number of interactions and frequency of interaction necessary for each individual member to attain their highest health status. The CC RN will work within a monitored call output environment and is expected to maintain a minimum daily call/interaction volume. The CC RN will act as the clinical resource to the Chronic Condition Coordinator and together, will prepare outreach campaign messaging and scripts for mail, e-mail, text and phone messaging campaigns. The CC RN will take incoming calls to the department and use new technologies, as they become available, to interact with CDPHP members. Outreach will include, but is not limited to, health education related to chronic health conditions and member communication about gaps in care.

QUALIFICATIONS:

* Associates degree required. Bachelor s degree preferred.

* Registered Nurse with a current New York State license is required.

* Minimum of three (3) years RN experience is required.

* Patient education related to chronic condition management is required (HIV, diabetes, asthma, COPD, CAD, CHF).

* Knowledge of Microsoft Word, Excel and PowerPoint is required.

* Experience with extracting relevant data and writing reports is required.

* Knowledge of chronic condition management is required.

* Excellent verbal communication and rapport-building skills required.

* Excellent written communication skills required.

* Effective communication and relationship building with HIV providers is required.

* Excellent organization skills, strong attention to detail, and a high level of integrity and confidentiality required.

* Creativity and demonstrated problem solving ability required.

* Proficiency in word processing and creating/maintaining spreadsheets required.

* Digital filing and record keeping required.

* Access to reliable transportation required.

Our RN opportunity is an excellent way to utilize clinical skills with a stable schedule and collaborative team environment. Holidays off, with a robust vacation and benefit package. Opportunities for growth within the role and department available and encouraged. Come speak to our dynamic team and learn more!

As an Equal Opportunity / Affirmative Action Employer, CDPHP will not discriminate in its employment practices due to an applicant s race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

Keywords: Capital District Physicians' Health Plan, Inc, Albany , Chronic Condition RN, Healthcare , Albany, New York

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