Chronic Condition RN
Company: Capital District Physicians' Health Plan, Inc
Posted on: June 14, 2019
For more than 30 years, CDPHP has been providing outstanding health
care coverage in the Capital Region of New York and beyond. Based
in Albany, NY, the physician-guided not-for-profit offers plans in
24 counties. CDPHP cares deeply about the health and well-being of
its members as well as its employees. The company values integrity,
diversity, and innovation, and its corporate culture supports those
values wholeheartedly. At CDPHP, the employees have a voice and are
encouraged to make an impact at both the company and community
levels through engagement and volunteer opportunities. CDPHP
invests in employees who share these values and invites you to be a
part of that experience.
The Chronic Conditions Registered Nurse (CC RN) will make targeted
outreach to members related to health condition and chronic
condition management. The goal of interactions is to help
identified members understand their chronic condition and motivate
each member to maximum engagement in their health care plan. The CC
RN will determine the number of interactions and frequency of
interaction necessary for each individual member to attain their
highest health status. The CC RN will work within a monitored call
output environment and is expected to maintain a minimum daily
call/interaction volume. The CC RN will act as the clinical
resource to the Chronic Condition Coordinator and together, will
prepare outreach campaign messaging and scripts for mail, e-mail,
text and phone messaging campaigns. The CC RN will take incoming
calls to the department and use new technologies, as they become
available, to interact with CDPHP members. Outreach will include,
but is not limited to, health education related to chronic health
conditions and member communication about gaps in care.
* Associates degree required. Bachelors degree preferred.
* Registered Nurse with a current New York State license.
* Minimum of three (3) years RN experience is required.
* Patient education related to chronic condition management is
required (diabetes, asthma, COPD, CAD, CHF).
* Knowledge of chronic condition management is required.
* Knowledge of Microsoft Word, Excel and PowerPoint is
* Experience with extracting relevant data and writing reports is
* Excellent verbal and written communication skills.
* Demonstrated ability to build rapport and relationships.
* Excellent organization skills, strong attention to detail, and a
high level of integrity and confidentiality.
* Demonstrated creativity and problem solving ability.
As an Equal Opportunity / Affirmative Action Employer, CDPHP will
not discriminate in its employment practices due to an applicant s
race, color, creed, religion, sex (including pregnancy, childbirth,
or related medical conditions), sexual orientation, gender identity
or expression, transgender status, age, national origin, marital
status, citizenship, physical and mental disability, criminal
record, genetic information, predisposition or carrier status,
status with respect to receiving public assistance, domestic
violence victim status, a disabled, special, recently separated,
active duty wartime, campaign badge, Armed Forces service medal
veteran, or any other characteristics protected under applicable
Keywords: Capital District Physicians' Health Plan, Inc, Albany , Chronic Condition RN, Healthcare , Albany, New York
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