Housekeeper

Company: Dunham's Bay Resort
Location: Lake George
Posted on: April 9, 2021

Job Description:

Position DefinitionOversees and performs cleaning of all guest rooms, cabins and common areas. Making sure they are kept clean and well maintained to company standards. This job requires working long hours and weekends when needed and required.--Perform work according to standard operating procedures and by building's operational schedule. Provides assistance to Management, guests and other employees of Dunham's Bay Resort as necessary. Reports General Manager, Assistant GM and Lead Housekeeper. General Duties-- Clean corridors, lobby, stairways, public bathrooms as well as guest rooms-- Work from an organized schedule to clean ALL ROOMS THOROUGHLY-- Distribute linen, towels and room supplies using wheeled carts or by hand-- Restock room supplies such as drinking glasses, soaps, shampoos, Etc.----- Replace dirty linens w/clean, storing all dirty linen in line w/company policy -- Inspect and turn mattresses regularly-- Store all dirty laundry in line with company policy-- Check all appliances in rooms are in working order-- Realign furniture and amenities according to prescribed layout-- Respond to guest queries and requests -- Respond to calls for housekeeping problems such as spills, Etc. -- Deliver any requested housekeeping items to guest rooms-- Organize and restock cart at the end of the shift-- Ensure confidentiality and security of guest rooms-- Follow all company safety and security procedures-- Report any maintenance issues or safety hazards-- Observe and report damage of hotel propertyNote: The above description is illustrative of tasks and responsibilities. It is not meant to be all-inclusive of every task or responsibility.--Nor does it include all of what would be expected as the role of Housekeeper at Dunham's Bay Resort. Qualifications Profile Prior experience preferred but not required.Reliable mode of transportation required.Ability to apply common sense understanding to carry out detailed but uninvolved oral and/or written instructions. Ability to relate to Management, staff and public in a courteous manner. Ability to lift and carry objects weighing up to 50 pounds. Ability to work in poor weather conditions, including heat, cold, rain, or snow.

Keywords: Dunham's Bay Resort, Albany , Housekeeper, Hospitality & Tourism , Lake George, New York