Retail Sales Associate
Company: Bed Bath & Beyond
Location: Plattsburgh
Posted on: April 11, 2021
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Job Description:
We live by a promise to our customers that we make it easy to
feel at home. We've made enhancements to our store environment and
implemented health and safety best practices to ensure a clean and
safe shopping environment for customers and a safe workplace for
our associates. Here are some examples of the things that we are
doing to make it easy to feel safe at work too. - Reduced hours of
operation - Associate temperature checks before the start of every
shift - Providing our associates with public health guidance safety
training recommendations and recommended supplies for use at work -
Social distancing measures ensured in workspaces and breakrooms.
Guidance provided to our customers for their safety and yours. -
Protective barriers at cash registers - All stores follow rigorous
cleaning procedures recommended by the public health guidance
association. As a Sales Associate, you will be responsible for
exceeding our customers' evolving expectations by providing "best
in class" customer service and a pleasant and fulfilling shopping
experience. Successful candidates will be given the opportunity to
offer our customers the widest range of quality housewares, home
furnishings and much more! We offer associate discounts, flexible
schedules, ongoing training, and the potential for advancement.
The Sales Associate is expected to engage customers to determine
their needs and direct them to the appropriate merchandise while
providing product knowledge and offering additional goods and
services. In this role you will be expected to meet sales and
productivity goals and you will work directly as a consultant to
customers who want to create wedding and gift registries.
Key Responsibilities :
* Engage customers in a courteous, helpful, and respectful manner,
promptly and politely responds to customer inquiries and customer
requests for support
* Escort customers to appropriate merchandise
* Explain basic features of merchandise to customers
* Resolve customer issues and escalates issues as necessary to
ensure customer satisfaction
* Organize and straighten merchandise areas on the sales floor
* Process customer transactions through the register as
required
* Execute activities related to store initiatives to offer
customers additional products and services (e.g., special sale
items, credit card applications)
* Assist customers in creating registries, as needed
* Execute price changes and sign changes as needed
* Perform additional, sometimes specialized duties as required by
business needs including, but not limited to, stocking, freight
processing, fulfillment, and price changes, cart retrieval and
cashiering
Education/Experience/Qualifications :
* High School diploma or equivalent
* 1 year of retail experience desired
* Effective communication and customer service skills
* Readily adjusts schedule, tasks, and priorities when necessary to
meet business needs
Keywords: Bed Bath & Beyond, Albany , Retail Sales Associate, Hospitality & Tourism , Plattsburgh, New York
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