Store Associate Part-Time
Company: Designer Brands Inc.
Posted on: September 23, 2022
Store Associates provide friendly service to customers shopping
in-store and those engaging through omni-channel services. They
assess the customer's needs and provide assistance by executing the
company's customer service model, always putting the customer
first. Store Associates will perform salesfloor and warehouse
functions throughout the store including assisting customers,
placing merchandise, completing on-line and in-store transactions
customer transactions, processing incoming shipment, regular
cleaning and maintenance. Store Associates must demonstrate
behaviors that align with the company values of Accountability,
Collaboration, Humility and Passion. Store Associates are brand
ambassadors and responsible for the end-to-end experience, from
online to store. Store Associates must comply with all policies and
Reports to: Store Manager and/or Co-Manager
Essential Duties and Responsibilities:
--- Customer Service - Greets every customer with a helpful and
friendly approach, reading customer cues and matching their needs
with your service level. Share the benefits of the DSW Loyalty
program, answer questions regarding merchandise and complete the
purchase through either in store sale or digital order.
--- Cashwrap - Complete customer transactions while following DSW's
policies and procedures. Responsible for accuracy in counting money
and providing change. Communicates pricing information from
receipt. Operates a calculator and enters data via the register
--- Store Operations - Maintains a neat, clean and safe environment
for our internal and external customers. This includes but is not
limited to clearing trash from the aisles, cashwrap, and stockroom,
returning shoes back to where they belong according to DSW
standards, cleaning the associate breakroom and public restrooms,
vacuuming, cleaning mirrors and front walkways along with any other
housekeeping items deemed necessary.
--- Merchandising - Receives inbound freight, prepares and places
merchandise on the sales floor per DSW standards, completes
markdowns, maintains clearance standards and organizes and
maintains the stockroom.
--- Fulfillment - Completes all functions of the fulfillment
process including locating items, inspecting condition of product,
packaging and label placement ensuring readiness for pick
--- Asset Protection - Follows all asset protection policies and
--- Personal Development - Actively participates in daily team
meetings and ongoing training. Is open to and responsive to
coaching and feedback.
--- Other Duties - Performs other duties as assigned by the
--- Professional, friendly and respectful
--- Customer service skills
--- Ability to move with tempo to meet time bound expectations
--- Good written and verbal communication skills
--- Proficient in use of technology to successfully engage in
customer interactions (i.e. Tablet/Register, Calculator, Register
--- Must have the ability to spend up to 100% of working time
standing or walking around the store
--- Lifting, including the ability to lift up to a maximum of 50
pounds on an occasional to frequent basis
- No previous retail experience required
- Some High School Education
- Minimum of 1 year of retail experience as Cashier, Retail Floor
Generalist, or Store Receiver is preferred
ALREADY AN ASSOCIATE?
You must apply through our internal portal:
Why Choose A Career with Designer Brands?
Empowering associates and building strong teams poised to disrupt
the retail and footwear landscape through positive change is at the
core of who we are at Designer Brands.
- Invested in helping our associates learn, develop, achieve and
grow into strong leaders
- Shared commitment to creating a culture fueled by engagement,
excitement, optimism and fun
- Dedicated to giving back and community involvement
About Designer Brands:
Designer Brands Inc. is one of North America's largest designers,
producers and retailers of footwear and accessories.
- Designer Brands Inc. operates a portfolio of retail concepts in
nearly 1,000 locations under the DSW Designer Shoe Warehouse, The
Shoe Company, and Shoe Warehouse brands and operates leased
locations in the U.S through its Affiliated Business Group.
- Designer Brands designs and produces footwear and accessories
through Camuto Group, a leading manufacturer selling in more than
5,400 doors worldwide.
Keywords: Designer Brands Inc., Albany , Store Associate Part-Time, Hospitality & Tourism , Plattsburgh, New York
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