Ride Operations Supervisor (QUEENSBURY)
Company: Great Escape and Great Escape Lodge
Location: Queensbury
Posted on: February 17, 2026
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Job Description:
Overview: As a Ride Operations Supervisor, you’ll lead a
high-energy team that delivers safe, smooth, and unforgettable ride
experiences for our Guests. You’ll oversee day-to-day ride
operations, staffing, training, safety audits, and quality control
while fostering a strong, positive team culture. This role is
perfect for someone who thrives in a fast-paced environment, enjoys
developing people, and wants to play a key part in creating
memorable guest experiences. Responsibilities: What You Will Be
Doing · Lead and train Ride Operations Team Members and Leads
through orientation, hands-on instruction, and ongoing coaching,
with a constant focus on safe, consistent operational practices. ·
Deliver exceptional Guest Service while enforcing safe behavior in
queues, platforms, and boarding areas, confidently resolving Guest
concerns while maintaining a calm and secure environment. · Step in
as needed to operate rides or support staffing gaps, ensuring every
procedure, check, and cycle is performed according to safety
standards. · Conduct frequent safety, service, and facility audits
to verify that ride areas, team procedures, and Guest interactions
meet all operational and safety requirements. · Oversee daily ride
inspections and ensure accurate completion of downtime logs, safety
checklists, and other required documentation. · Reinforce a strong,
proactive safety culture by modeling proper procedures, addressing
unsafe actions immediately, and ensuring 100% compliance throughout
the team. · Provide clear feedback, coach team members, and
document performance or disciplinary actions—especially when
related to safety lapses or operational risk. · Collaborate with
Operations leadership to execute departmental goals, quickly
respond to safety-related needs, and support continuous improvement
across ride operations. · Serve as a high-energy motivator who
celebrates wins, lifts the team’s spirit, and creates a supportive,
positive environment where every team member feels valued,
encouraged, and confident. · Perform all other duties as assigned
or necessary to support the resort as a whole. How You Will Do It ·
Demonstrate knowledge of all aspects of the Ride Operations
Department. · Use creativity and leadership skills to improve
processes and enhance Guest experience. · Ensure your team is
confident, prepared, and equipped for each operational day. ·
Collaborate with Operations Management to support department goals.
· Follow all Six Flags and Great Escape policies, guidelines, and
Standard Operating Procedures. Why You’ll Love Working Here · Paid
training · DailyPay – work today, get paid tomorrow · Advancement
opportunities · Free admission to ALL Six Flags parks, including
White Water Bay · Free tickets for friends and family · Discounts
on passes, food, and merchandise · Exclusive employee events · Fun
rewards, benefits, and more! Qualifications: What You Will Need ·
Must be at least 18 years old. · Ability to stand, walk, and move
for extended periods. · Ability to lift up to 50 lbs. · Ability to
work at heights of up to 192 feet. · Strong communication skills
and comfort speaking to large groups of Guests. · Availability to
work flexible shifts, including nights, weekends, and holidays. ·
Demonstrated leadership ability with a team-first mindset. · Strong
attention to detail, time-management skills, and a proactive work
approach. · A history of successful performance within Six Flags or
other leadership roles. · Valid Driver’s License, with ability to
obtain a Park Driver’s License.
Keywords: Great Escape and Great Escape Lodge, Albany , Ride Operations Supervisor (QUEENSBURY), Hospitality & Tourism , Queensbury, New York
