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Sr. Software Engineer - Resilience Engineering

Company: Genesys
Location: Galway
Posted on: April 9, 2021

Job Description:

Sr. Software Engineer - Resilience Engineering Our team is growing around the world. Learn more about the passionate professionals that make up Genesys. See what careers we have to offer at As we continue to grow, we are now seeking a Senior Software Engineer to join our Genesys Cloud SRE team! The--SRE--discipline is at the cutting edge of DevOps and cloud-native architecture. Our mission is to systematize reliability and recoverability across hundreds of services running at a massive scale. Genesys Cloud is in hypergrowth;--SRE--is a handful of engineers inventing the tools and techniques to enable our teams to keep up with the demand for our platform. This role is also open to remote candidates located in Ireland. What you will need to be successful in this role:-- You will need to have a solid understanding of Spring, Java frameworks, Python and REST API solutions, and architecture. You will also need to have strong problem-solving skills which will enable you to make valued contributions to our team and software platform. You need to keep up to date with the latest trends in cloud technology, especially as it applies to the AWS platform and its growing feature set. Being detail orientated and collaborative will also ensure your success in this role.-- What you will do:--

  • Attend daily standups with team members for communication, sharing of ideas and for supporting fellow team members in resolving any blocking issues.
  • Participate in code reviews across multiple services in an effort to provide constructive feedback to help team members.
  • Create and maintain various unit and integration tests across multiple microservices.
  • Always be on the lookout for improving existing services, either with code changes and/or architecture changes.
  • Our feature set sometimes requires collaboration with other teams across the--Genesys--Cloud platform, you will need to effectively communicate and work with other team members when working on features
  • The use of metrics and logging is very important to maintain our microservices, this should be valued as a first-class component in both new and existing development.
  • Work with remote team members in designing, developing, and testing features and functionality that include high scalability, availability, and reliability
  • A positive attitude and willingness to take on new tasks as they arise-- The team you will work with:-- We are an extremely knowledgeable and friendly team. We are always helping our fellow team members with challenges and providing assistance with solutions. We are very collaborative and support each other in many aspects throughout the development process.-- What you will bring to the role:
    • 5+ years of relevant industry experience.
    • Bachelor's degree in Computer Science or related field.
    • Demonstrable understanding of scalability and availability in distributed systems.
    • Firm understanding of backend development, including REST API and NoSQL solutions.
    • Experience with any of the following programming languages:
      • Java and the Java technology ecosystem
      • JavaScript, NodeJS
      • Python--
      • Experience with Jenkins, Ansible, and Packer.
      • Excellent verbal and written communication skills.--
      • Experience working with remote engineering teams.
      • Comfortable taking the lead and driving projects with cross-functional teams. Desired but not must have experienced would include:
        • Be proficient with one or more cloud providers, including AWS (Dynamo, S3, SQS, SNS, Cloud Formation, etc.), Azure, and/or Google Cloud.
        • Flexible work schedules and work from home options
        • Development and career growth opportunities
        • Health Insurance
        • Income Protection & Life Assurance Covid-19 Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least June 30, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.-- About Genesys Every year, Genesys-- delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service-----so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud---, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. . Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,--marital status, domestic partner status,--national origin, genetics, disability,--military and--veteran status, and other protected characteristics. #LI-DK1

Keywords: Genesys, Albany , Sr. Software Engineer - Resilience Engineering, IT / Software / Systems , Galway, New York

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