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Field Service Engineer II

Company: Honeywell
Location: Albany
Posted on: November 19, 2023

Job Description:

Deliver business value through Right and Fast partnership--When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.--Working at Honeywell isn't just about developing cool things. That's why all our employees enjoy access to dynamic career opportunities across different fields and industries.--The Field Service Engineer will be responsible within the Honeywell Industrial Safety business unit, HA Gas Detection business for support. The Engineer will be responsible for customer management and service support of Honeywell Analytics Toxic Gas Monitoring Systems (TGMS) equipment.-- Both preventive and reactive service response is required, based on established process, controls, and team workflow. Service personnel not only maintain current equipment to manufacturer standards but will be a part of commissioning new equipment as needed.The Field Service Engineer is the face of Honeywell and will interact with several contacts within our customer's organization including end-users.-- Key attributes of the Engineer are a consistent drive to manage workflow as part of a team and an unquenchable thirst to improve processes and the way we service in addition to independent leadership behaviors that will complement the current team. You will support the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors.-- You will support revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.--KEY RESPONSIBILITIES

  • Validate customer request
  • Educate customer and field technicians
  • Write documentation used by field technicians
  • Install gas detection systems such as electrochemical, catalytic bead, and infrared or repair work orders
  • Maintenance faults in an expedited manner to return equipment to fully operational
  • Order all parts and maintain stocking for both consumable and non-consumable items
  • Provide Customer Support to on-site point of contact----COMPENSATIONNon-incentive eligibleBase salary range of 56k-84k based on experience----U.S. PERSON REQUIREMENTS Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization--YOU MUST HAVE
    • Minimum of 3 years of installation/maintenance experience--WE VALUE
      • Experience in Life safety, Semiconductor, Industrial environments, or similar military systems
      • Knowledge of Industrial Safety Systems and Procedures (ex. SCADA, Fire, Gas)
      • Proficiency in MS Office applications
      • Ability to follow instructions and identify mistakes
      • Bachelor's degree or technical/professional certificate
      • Good presentation skills
      • Strong written and verbal skills--BENEFITSBenefits provided may differ by role and location. Learn more at Information
        JOB ID: HRD213082Category: Customer ExperienceLocation: 14 Columbia Circle STE 103,Albany,New York,12203-5196,United StatesNonexemptMust be a US Person or able to obtain export Authorization.Engineering (GLOBAL)Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Keywords: Honeywell, Albany , Field Service Engineer II, IT / Software / Systems , Albany, New York

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