Senior Infrastructure Analyst
Company: Utica First Insurance Company
Location: Oriskany
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Description: Utica First
Insurance Company has been serving the insurance needs of families
and businesses for over 100 years. We have a dedicated “team” of
employees and offer continuing opportunity for personal career
growth. Utica First Insurance Company is currently seeking a Senior
Infrastructure Analyst for our Oriskany, NY location. This position
requires on-site attendance at our home office. Reports To Director
of Information Technology Schedule: Monday-Friday, 8:00am to 4:00pm
(OT as necessary) Requirements: Responsibilities Include but are
not limited to: · Designs, implements and supports enterprise
infrastructure solutions · Leads troubleshooting of complex
infrastructure issues · Serves as technical lead on infrastructure
and integration projects · Develops and enforces standards,
documentation and best practices · Provides mentorship and training
to infrastructure analysts and support staff · Evaluates emerging
technologies and recommends improvements to infrastructure strategy
· Provide support and maintenance to an enterprise wide Microsoft
Windows Active Directory infrastructure. Environment includes;
Aruba switches, Windows Servers, Microsoft SQL Databases, VMware,
Cisco UCS, Active Directory, MS Exchange 365, Barracuda, IBM SAN
Storage, SonicWALL, IBM iSeries(AS/400), Cisco Meraki, Cybernetics,
Veeam Backup and Restore, Microsoft Defender Antivirus and many
more products. · Perform administrational functions and tasks
associated with network maintenance, design and deployment as well
as network operations, PC and LAN technical support and help desk
support. · Monitor server performance, storage, hardware and
produce reports on system availability, performance, capacity, user
accounts, permissions, space used, account activity. · Develop work
plans, test plans for system upgrades, maintenance and implementing
such plans. · In depth knowledge and administration of MS Windows
11, MS Windows Server 2016/2019/2022, MS Active Directory, MS
Exchange, IIS, and MS SQL server administration. · Knowledge of
VMware Virtualization & Cisco UCS. · Knowledge of SonicWALL and VPN
Clients. · Knowledge of Veeam backup software and able to maintain
and review backups, log reports on jobs within backup environment.
· Manages the IT back-up systems in their entirety from procedural
review to testing and disaster recovery planning/testing. ·
Knowledge of Anti-Virus products, especially Defender. · Knowledge
of Server Hardware and IBM SAN Storage. · Knowledge of networking,
including DNS, DHCP, TCP/IP, SNMP and SMTP, switching and routing
concepts, network printers, network devices, configuration and
topology. · Knowledge of Patch Management using Shavlik/Ivanti
Protect & Manage Engine. · Knowledge of Security Applications such
as OKTA, RSA, Microsoft Azure. · Knowledge of Office 365 &
Applications. · Knowledge of voice and data cabling technologies -
Voice (PBX, phones and alarm systems) – Avaya IP Office 500 PBX. ·
Monitor, maintain and perform upgrades to data telecommunications
for Cable, Wireless, Fiber network configurations. · Knowledge of
Disaster Recovery. Qualifications: · Excellent customer service
skills & time management skills · Proven experience with disaster
recovery · Occasional after-hours work Education and Requirements:
· Bachelor’s degree required. Advanced degree preferred. · 1-3
years of experience in System Infrastructure desired. Excellent
project management, written and oral communications skills desired.
The ability to work collaboratively and as part of a team is
essential. · Microsoft and VMware certifications are a plus ·
Strong expertise in networking, virtualization, cloud computing,
and systems architecture · Demonstrated ability to lead technical
projects and monitor infrastructure Analysts · Strong analytical
and problem-solving skills. Utica First offers: · Competitive
starting salary · Medical (first of following month) · Dental ·
Vision · Life and Disability Insurance · Company paid LTD ·
Flexible Spending Accounts · Health Savings Accounts · Matching
401(k) Plan · Roth 401k Plan · Bonus program · Generous Vacation,
Sick and Personal Leave · Generous holidays (to include Birthday) ·
Business casual environment Pay Range: The actual amount to be
offered to the successful candidate will be generally within the
posted range but could differ dependent on the key aspects of each
case which may include education, skills, experiences, location
etc. as determined throughout the selection process. Compensation
details: 80000-100000 Yearly Salary
PI471712002728-25405-39571490
Keywords: Utica First Insurance Company, Albany , Senior Infrastructure Analyst, IT / Software / Systems , Oriskany, New York
