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Help Desk Tehcnician

Company: UCI
Location: Albany
Posted on: February 15, 2020

Job Description:

UCI's Client is seeking an Help Desk to work for our direct client at Albany NY. 1. 24 months experience supervising and providing technical support for level 2 help desk staff. 2. 24 months experience utilizing VMware vSphere to support virtual desktops including linked clones. 3. 24 months experience using LanSweeper, Remote Desktop and Active Directory, all three are required. 4. 24 months experience using ITSM service desks. 5. 24 months experience resolving hardware and software issues and troubleshooting Windows 7 applications and OS. 6. 24 months experience configuring and installing Windows based hardware, peripherals, network printers and thin clients. 7. 24 months experience in network monitoring, permissions and troubleshooting user accounts. 8. 24 months experience with the installation and support of Microsoft Office suites in an enterprise environment. 9. 24 months experience managing equipment inventory 10. 24 month s experience scripting in a Windows environment 11. 12 months experience troubleshooting Windows 10 OS and applications. UCI is an award winning, minority and women owned certified business with a 20-year successful track record of providing high quality information technology services to our clients and our business partners. UCI specializes in placing IT consultants with a focus on serving the Public Sector, Utilities, Transportation, Health & Human Services, and Financial Services Industries. Our Vision is to be our customers IT services provider of choice; satisfying their needs by exceeding expectations through excellence delivery while maximizing value. Our Values are the basis for our actions; they are commitments we make to our customers, employees, and partners. We strive to develop sustainable relationships based on trust, responsiveness and accountability - provided by Dice

Keywords: UCI, Albany , Help Desk Tehcnician, Other , Albany, New York

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