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IT Specialist / Helpdesk Support / Desktop Support

Company: System Edge L.L.C.
Location: Albany
Posted on: November 20, 2020

Job Description:

Hi, We are urgently looking for IT Specialist Helpdesk Support Desktop Support (HBITS-02-10964) with our direct client New York State. Role IT Specialist Helpdesk Support Desktop Support (HBITS-02-10964) Client New York State Department of health Location 150 Riverview Center, Menands NY Duration 24 Months Note All interview will be WebEx due to Covid. JOB RESPONSIBILITY 36 months experience managing support requests on a Level 2 help desk. 36 months experience resolving hardware and software issues and troubleshooting Windows 7 applications and OS. 36 months experience utilizing VMware vSphere to support virtual desktops including linked clones. 36 months experience using Lan Sweeper, Remote Desktop and Active Directory, all three are required. 36 months experience using ITSM service desks. 36 months experience configuring and installing Windows based hardware, peripherals, network printers and thin clients. 36 months experience using Clonezilla to create and apply images. 36 months experience supporting Lotus Notes. 12 months experience with the installation and support of Office 2016 in an enterprise environment. 12 months experience troubleshooting Windows 10 OS and applications.

Keywords: System Edge L.L.C., Albany , IT Specialist / Helpdesk Support / Desktop Support, Other , Albany, New York

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