AlbanyNYRecruiter Since 2001
the smart solution for Albany jobs

Intuit: Virtual Experienced Tax Associate

Company: Intuit
Location: Albany
Posted on: November 22, 2020

Job Description:

OverviewIf you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bringCollege degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidenceAbility to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customersComfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will leadThis is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax CustomersGathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiencesApplication of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactionsRepresent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Albany , Intuit: Virtual Experienced Tax Associate, Other , Albany, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Retired Nurses Wanted
Description: Job Description CALLING ALL RETIRED NURSES Come share your heart. We are looking for
Company: Home Instead
Location: Pittsfield
Posted on: 12/2/2020

Make up to $20/hour - Deliver with DoorDash
Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...)
Company: Doordash
Location: Utica
Posted on: 12/2/2020

Deliver Food with Uber Eats
Description: Deliver Food with Uber Eats Austerlitz, NY 2854 C2-157816 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's (more...)
Company: Uber Eats
Location: Pittsfield
Posted on: 12/2/2020


Information Technology Analyst II #20-4000-022
Description: State of Connecticut Judicial Branch East Hartford Information Technology Analyst II The State of Connecticut Judicial Branch is seeking an Information Technology Analyst II responsible for software (more...)
Company: State of CT Judicial Branch
Location: East Hartford
Posted on: 12/2/2020

Warehouse Package Handler
Description: Job Description: Auto req ID: 258490BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep (more...)
Company: FedEx Ground PH US
Location: Troy
Posted on: 12/2/2020

Need a gig? Deliver with Uber Eats
Description: Need a gig Deliver with Uber Eats Austerlitz, NY 2854 C2-79759 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Pittsfield
Posted on: 12/2/2020

Immediate Openings Available - Merchandisers - No experience Needed
Description: Mondelez International is NOW HIRING - Immediate Openings Available br br br br Minimum age requirement for this opportunity is 18 years old br
Company: Mondelez International
Location: Utica
Posted on: 12/2/2020

Client Care Coordinator
Description: Job Description Job description Home Instead Senior Care-- is looking for an
Company: Home Instead
Location: Middletown
Posted on: 12/2/2020

Fuel Station
Description: As a fuel station associate at Walmart,
Company: Connexus
Location: Schenectady
Posted on: 12/2/2020

Delivery Driver / Courier
Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...)
Company: Doordash
Location: Utica
Posted on: 12/2/2020

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Albany RSS job feeds