Customer Specialist
Company: CarMax
Location: Albany
Posted on: January 14, 2021
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Job Description:
6049 - Albany - 1860 Central Ave., Albany, New York,
12205CarMax, the way your career should be! Provide an iconic
customer experienceEnsuring today's customers can buy the vehicles
they want in a way that suits them means offering support during
every step of the journey. You will act as a guide throughout each
customer's CarMax experience, providing a simple and seamless
process. While communicating effectively with business partners,
you will act as the face of the CarMax store to ensure each
customer has a positive experience buying and selling cars. We've
become the nation's largest retailer of used cars due to our
honesty and transparency, and those same traits will help you
succeed, too.What you will do - Essential responsibilities* Guide
customers every step of the way, from sale or facilitating the
appraisal to test drives and arranging financing applications*
Conduct vehicle condition assessments by collecting, recording, and
communicating information to Buyers that will be used to perform
customer appraisals* Communicate effectively with customers and
business partners* Complete administrative tasks to support the
vehicle sales processLearn and succeed as part of a teamThis is a
high-energy retail sales environment where you will work as a team
to meet goals and handle a wide range of customer interactions. To
make sure everything goes smoothly, the ability to quickly build
rapport with people and understand their needs is essential. You
will manage a variety of diverse tasks, including vehicle sales,
processing of sales paperwork, assessing vehicle condition for use
in appraisals, and even managing repair orders. We work and learn
as a team and the prospects are bright for professionals who aspire
to become mentors, managers and business leaders.Qualifications and
requirements* A valid driver's license is required* Sales and
customer service experience, in an area such as retail, is
preferred* Good listening skills and a strong customer focus* High
level of self-motivation* Strong written and verbal communication
skills* Thrive in a fast-paced environmentAbout CarMaxCarMax
disrupted the auto industry by delivering the honest, transparent
and high-integrity experience customers want and deserve. This
innovative thinking--around the way cars are bought and sold--has
helped us become the nation's largest retailer of used cars, with
over 200 locations nationwide.Our--amazing team of more than 25,000
associates work together to deliver iconic customer
experiences.--Along the way,--we help every associate grow their
career and achieve their best, at work and in their community. We
are recognized for our commitment to training and diversity and
are--one of the FORTUNE 100 Best Companies to Work For--.CarMax is
an equal opportunity employer, and all qualified candidates will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, genetic
information, national origin, protected veteran status, disability
status, or any other characteristic protected by law.Upon an
applicant's request, CarMax will consider reasonable accommodation
to complete the CarMax Job Application.
Keywords: CarMax, Albany , Customer Specialist, Other , Albany, New York
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