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IT Specialist (Helpdesk )

Company: Knowledge Builders Inc
Location: Albany
Posted on: February 24, 2021

Job Description:

3 years experience on Helpdesk duties, taking calls and dealing with customers and taking Level 2 application related tickets.3 Years Months experience of reviewing and enforcement of Security compliance policy and procedure. 3 years months experience documenting/writing training materials. 3 years developing and delivering employee training materials. 3 years Months experience troubleshooting access issues/permissions, individual accounts, hardware, and applications.3 years experience lifting up to 50 lbs. of equipment and running cable over and under furniture. 3 years Months experience using ITSM service desks or equivalent. - provided by Dice

Keywords: Knowledge Builders Inc, Albany , IT Specialist (Helpdesk ), Other , Albany, New York

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