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HIAP Enrollment Specialist

Company: Alliance For Positive Health
Location: Albany
Posted on: June 12, 2021

Job Description:

Job Summary: Provide outreach and education and facilitate enrollments to ADAP/APIC and other public and private health care coverage for people of color living with HIV/AIDS.

Major Activities:

  • Incorporate best practices regarding confidentiality into all job duties and communications in accordance with HIPAA, Article 27-F, Alliance for Positive Health policies and procedures and other applicable regulations. Observe and abide by HIPAA and the HIV Confidentiality Law.
  • Screen and assess persons living with HIV/AIDS for eligibility for ADAP and/or other public and private health care coverage programs. Provide follow-up services to ensure successful enrollment into insurance.
  • Ensure that service outcomes and documentation requirements are met in accordance with agency Policies and Procedures and funder requirements.
  • Collect, maintain, and report up to date client health indicator, contact, and history data. Utilize indicator data to address barriers and improve individual health outcomes.
  • Assess client need for additional services; refer to services including but not limited to case management, medical care, mental health and substance abuse treatment, entitlements and housing. Case conference with other agencies and Alliance for Positive health staff regarding mutual clients. Follow up to assure successful linkage to referred services.
  • Perform other duties as assigned.


  • Bachelors Degree and minimum of one year of outreach, education, case management and/or other relevant human services experience or Associates Degree and two years human services experience or public health education.
  • Must have a valid, unrestricted drivers license and have a vehicle to travel to designated appointment sites within a multi-county region.
  • Knowledge of public and private health insurance programs preferred.
  • Bilingual (Spanish) preferred.

Knowledge, Skills and Abilities Required:

  • Ability to interact with people from diverse backgrounds within a climate of mutual respect, inclusion, enrichment, and growth. Familiarity with and sensitivity to specialized needs of people with HIV, substance abuse and mental health issues, people of color, gay, lesbian and transgender individuals.
  • Ability to provide clients with appropriate HIV/AIDS information.
  • Familiarity with and ability to access community resources and services.
  • Strong communication skills, including verbal ability, writing style and active listening skills.
  • Attention to detail; strong organizational skills including time management and ability to prioritize.
  • Ability to work as a member of a team.
  • Ability to provide strength-based, client-centered, proactive services to the target demographic.

Employment Classification: Non-exempt; Full-time (37.5 hours). Flexibility required; possible early morning, evening and weekend hours.

PHYSICAL DEMANDS: The physical demands described (attached) are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Keywords: Alliance For Positive Health, Albany , HIAP Enrollment Specialist, Other , Albany, New York

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