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IT Applications Architect

Location: Plattsburgh
Posted on: January 15, 2022

Job Description:

DescriptionAs part of a global IT Team, the Application Analyst consults, designs, implements, enhances, and/or replaces application technologies in accordance with the organization's strategic needs and specifications. This position plays a key role in supporting the IT team in exceeding business expectations while providing support across a wide range of application technologies while spending most of their capacity as a core project resource. Additional responsibilities of this role include maintenance of IT application portfolio, training and first support escalation for the application administration staff.Responsibilities and Duties

  • First point of escalation for application administrator support team
  • Architect and design application solutions
  • Assist in the research, prototyping and selection of new/replacement application technologies.
  • Define software configurations and standards
  • Plan and design implementation of new / replacing application technologies
  • Work directly with internal/external partners regarding new solution/feature developments and bugfixes
  • Develop role and access management concepts
  • Define schedule for planned service interruptions / maintenance windows
  • Establish SLAs in accordance with organizational requirements
  • Maintain IT application service portfolio
  • Suggest and plan continual improvement for applications technologies
  • Backup / Restore
  • Establish and maintain application backup(s) and restore point intervals and concepts
  • Define and establish application disaster recovery plan(s)
  • Document and maintain application knowledge base repository
  • Define/Update standard operating procedures
  • Project/Change Management Support
  • Participate in business projects/initiatives as a core resource
  • Plan, assign and/or execute project related tasks and activities
  • Create/maintain project documentation, specifications, and status reports.
  • Develop and/or administer application training for end-users, administrators, and/or support staff.
  • Adhere to company policies and protocols
  • After hours support and maintenance as required
  • Travel as necessary
  • Other duties as assigned. Requirements:
    Education Requirements
    • Bachelor's degree (preferred)
    • Basic ITIL Certification a plus
    • 3 year minimum experience administrating enterprise applicationsQualifications
      • Excellent customer service skills
      • Knowledge and experience:
      • MS Windows and MS Office
      • Administering Product Information Management Software
      • Administering Product Data Management Software
      • Project methodologies (Waterfall & Agile)
      • Basic understanding of network fundamentals
      • Ability to adhere to defined processes and procedures and suggest improvements
      • Ability to work in a team environment and take initiative
      • Ability to effectively prioritize and handle multiple tasks simultaneously
      • Excellent written and verbal communication skills

Keywords: SCHLUTER SYSTEMS L.P., Albany , IT Applications Architect, Other , Plattsburgh, New York

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