Client Care Specialist
Company: Ethos Veterinary Health
Location: Latham
Posted on: May 16, 2022
Job Description:
Job Description Capital District Veterinary Referral Hospital is
expanding our emergency services and is looking to add a Client
Care Specialist to join our growing specialty and emergency
team.Shift: This position will be full-time, required to work 1
weekend shift each week. Must be flexible. Thursday - Saturday, 8
AM - 8 PM.About the Role: The Client Care Specialist will
demonstrate exceptional client service skills at all times to
represent the organization and perform day-to-day operations of the
front desk while consistently following Client Care Specialist
protocols to complete tasks. Some of the essential responsibilities
are to:
- Educate and advise clients regarding CDVRH services, products
and practices
- Prepare and review documents and medical records accurately and
completely
- Assisting clients with general information, appointments and
invoicing
- Admit and discharge pets from appointments and services and
schedule follow-ups as needed
- Accurately update and maintain client/pet records and files in
accordance with Ethos and legal requirementsQualifications:
- Qualified candidates should possess excellent interpersonal
skills and able to develop and maintain positive working
relationships with others, support team to reach common goals, and
listen and respond appropriately to the concerns of other
employees.
- The right candidate will have a fundamental knowledge of
windows based computer programs.
- If you are a flexible, energetic, personable individual looking
for an opportunity, please submit letter of interest and
resume
- Ability to recognize and seek guidance in all client-related
cases where protocol does not applyBenefits of Working at Capital
District Veterinary Referral Hospital:
- Compensation is based on experience and skill level.
- Full-time benefits include health with an optional 100%
employer paid plan, dental, vision, disability and life insurances,
flex-spending accounts, 401(k), Employee Assistance Program, paid
time off, uniforms, and a generous CE allowance.Thank you for
reading our job posting. Ethos is an Equal Opportunity Employer.
Ethos does not discriminate on the basis of race, religion, color,
sex, gender identity, sexual orientation, age, physical or mental
disability, national origin, veteran status or any other basis
covered by appropriate law. All employment is decided on the basis
of qualifications, competence, merit, and business need. Powered by
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Keywords: Ethos Veterinary Health, Albany , Client Care Specialist, Other , Latham, New York
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