Employee Benefits Client Service Specialist (Remote)

Company: Alera Group
Location: Guilderland
Posted on: June 25, 2022

Job Description:

Austin & Co., an Alera Group Company is seeking an Employee Benefits Client Service Specialist to join their team! Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success? If that is what you--------re looking for, this is your chance to be part of an amazing organization! Austin & Co. Inc. is operated with integrity, efficiency, and commitment to providing the highest level of professional insurance services and risk management advice to our clients. The focus on the Northeast and our relationships with premier carriers and other partners allows us to bring first-class, innovative, and comprehensive solutions. Responsibilities Through a collaborative approach, the Employee Benefits Client Service Specialist will provide support to the Client Service Representatives and Account Managers.

• Assist Client Service Representatives and Account Managers with the renewal, marketing, and implementation processes, including:
  • Gathering information from internal systems, vendors, and carriers.
  • Preparing RFPs and following through with involved parties.
  • Spreadsheeting plans.
  • Reviewing carrier and internal documents for accuracy.
  • Completing monthly Benchmarking updates.
  • Maintain accuracy of multiple department templates.
  • Assist with department projects as needed.
  • Observe and follow all current and future systems, procedures, and guidelines established by insurance carriers, the Benefits Department, and the agency.
  • Work with internal and external partners in a cooperative, positive manner.
  • Prioritize, organize, and complete work to meet all individual quantitative and qualitative goals and objectives established by management.
  • Perform any other duties, jobs, and projects at management--------s request. Qualifications Education
    • Bachelor--------s Degree or equivalent from a four-year college; or one-year related experience and/or training; or equivalent combination of education and experience.Computer & Software Skills
      • While performing the duties of this job the employee must use a computer and work with the software including but not limited to - MS "Windows",
        MS "Excel", MS "Word", MS -------PowerPoint-----, MS "Internet Explorer", TAM -------The Agency Manager.-----Certificates, Licenses, Registrations
        • Have or obtain an NYS Life, Accident, & Health Brokers license within 6 months of employment.Physical Demands
          • Sit approximately greater than 2/3 of the time
          • Stand approximately less than 1/3 of the time
          • Work at computer 2/3 of the time
          • Lift 50 lbs. under 1/3 of the time Equal Opportunity Employment We--------re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you--------re a California resident, please read the California Consumer Privacy Act prior to applying. #pandoIQPandoLogic. Keywords: Customer Service Representative, Location: Guilderland, NY - 12084

Keywords: Alera Group, Albany , Employee Benefits Client Service Specialist (Remote), Other , Guilderland, New York