Nutrition Service Worker (Server)
Company: The University of Vermont Health Network - Champla
Location: Plattsburgh
Posted on: August 7, 2022
Job Description:
Nutrition Service Workers are responsible for preparing &
delivering meals to the patients in a timely manner, as well as
providing quality customer -service to our patients. -Working every
other weekend and holidays as scheduled or working every weekend
and holidays as scheduled. Maintains required quality standard and
participates in departmental quality initiatives.Understands job
responsibilities, anticipates needs and is prepared to accurately
complete assignments in a safe and timely manner.Performs dishroom
activities:
Fills dish machine tanks and checks
soap and rinse solutions before washing dishes.Cleans and sanitizes
service ware, pots and pans.Cleans and sanitizes food cart and
loweraters.Removes trash from barrels as needed.Leaves dish room
area clean and orderly, floors and walls clean.Alerts supervisor of
all equipment failures and safety hazards that occur while
working.Performs tray station duties:
Sets up tray stations completely and
efficiently prior to meal service.Prepares patient trays according
to diet orders and menu specifications.Prepares late trays and
delivers them promptly.Identifies patients prior to delivering food
items.Delivers meal carts to patient units at designated
times.Returns patient carts to dish room at designated times.Checks
nursing kitchens for leftover trays after each meal and delivers to
dish room.Cleans tray line after each use.Assist cooks with setting
up hot stations efficiently prior to meal service.Assist cooks with
keeping hot station stocked efficiently.Assist cooks with getting
special/charted items to the line as time allows and/or as
directed.Run patient/resident late trays as assigned/needed.Thicken
soups and coffees to standards at hot and cold stations.Stocks
supplies and maintains service area
Displays bakery products in the
cafeteriaBrews coffee and stocks condiments as needed.Stocks all
silverware, dishes, paper and plastic goods, soda, snacks, ice
cream and other products throughout the day.Cleans equipment after
useStock hot and cold stations at the end of each meal
service.Performs sanitations duties:
Empties trash, recycling barrels, and
cardboard in the kitchen and cafeteria.Cleans trash containers as
needed.Removes waste from department and take to dumpster.Sweeps,
mops, in kitchen and caf-- as needed to maintain a clean and
sanitary environment.Cleans walls, vents and equipment.Places mops
and rags in receptacles after use.Clean hand sinks in the kitchen
and cafeteria.Clean and sanitize all hot and cold stations after
each meal service.Maintains a clean and sanitary
environmentCompletes sanitation checklists as required and
responsible for adressing any areas of non-conformance Performs
customer service duties:
Sets up workstation according to
diagram prior to meal period.Knows menu items and portion
control.Stirs food to keep looking fresh during service and
notifies cook to anticipate run outs. Advises cook when food is no
longer looking fresh and must be replaced.After service, cleans
workstation and leaves area stocked and orderly.Respects and
maintains confidentiality in all areas. This includes patients,
families, co-workers, and physicians. - In addition, this includes
medical, financial, and personal information.Assumes responsibility
and accountability for individual judgments, actions, and decision
making.Performs nutrition related duties on patient & resident
units
- Demonstrates proper tray identification system and basic
nutrition knowledge.
- Delivers meals, nourishments and floor stock in a timely
manner
- Inventories unit floor stock and documents supplies delivered
for appropriate reimbursement. Rotates floor stock properly
(FIFO)
- Assists customers with tray setup and menu selection
- Completes assignments and follows through on patient/resident
requests.
- Communicates any known issues with all pertinent parties
(nursing, nutrition, etc.)
- Keeps job materials and supplies well organized for quick
retrieval
- Demonstrates appropriate phone manners and customer service
skills
- Responsible for cleaning carts, putting dishes away, wrapping
silverware and other side work Performs duties in diet office
Prepares Delivery Count Sheet for
each meal based on information in the worklists.Enters in
production data for menu forecasting based on information from the
PSA's and Production staff (over/under sheets)Maintain current
patient care records.Enters in data on the SMS system pertaining to
likes and dislikes, or specific diet requests.Answers phone: a)
Identifies department and self 100% of time, b) Takes complete
messages including date, time, calling party and message.Uses
computer to access worklist, nourishments and patient
information.Uses SNF cardex to check patient menu choices against
diet orders.Accurately charts items for hot and cold
production.Performs cold food production duties as outlined in
production sheets for patients, cafeterial service and coverage of
the deli station.
Produces all assigned cold food
items, nourishments, or formula items as required on food
production sheets.Adheres to approved recipes and procedures 100%
of the time.Follows established procedures of retention, dating and
labeling of food to be stored. Prepares and serves hospital catered
functions
- Checks catering book for daily
catering needsBrews coffee for catering functionsPrepare and serve
items as indicated on catering sheetsStocks supplies on units/areas
as indicated on worksheetsHelp prepare offsite lunchesRestock and
clean catering area
- High School Diploma, GED Equivalent, or a Junior or Senior High
School student with a reference letter from a faculty member
required.
- Prior experience in food service in a health care setting is
preferred.
- Highly motivated, well organized and self-directed.
- Must work well as a team member.
- Must be able to push food carts with varying weights greater
than 100lbs.
- Must be able to lift items that weigh up to 50 lbs.
- Good verbal communication and customer service skills
required.
- Readily learns and applies new procedures and technology.
- Some prior knowledge of special diets preferred.
- Requires detailed attention and familiarity with proper patient
identification procedures.
- Prior experience in patient setting is preferred.
- Telephone skills are helpful.
- Prior knowledge of various types of food preparation and
familiarity with quantity food service equipment, quantify food
service experience preferred.
- Basic knowledge of Safe Food Handling required.
- Some knowledge of the cash register operation is desirable,
along with some previous experience handling currency (both
Canadian and American). -As applicable, the individual has
training/competency in attending to the special needs and/or
behaviors appropriate to the age of the patients for which care is
being provided.
Keywords: The University of Vermont Health Network - Champla, Albany , Nutrition Service Worker (Server), Other , Plattsburgh, New York
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