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Crumbl Customer Service Member

Company: Crumbl - Albany
Location: Latham
Posted on: March 18, 2023

Job Description:

Job Description Job Description We search for skilled, creative bakers who strive to provide high-quality baked goods and services in an efficient, professional manner. The Baker understands recipes, performs quality checks on ingredients and finished products, uses frostings, glazes, fillings, and other toppings to enhance item presentation, and processes orders from customers.
As a Crumbl Customer Service Member, you will greet customers, answer questions, clean workstations, and equipment, make sure the kitchen is stocked, and perform other duties as needed.
To be a successful Crumbl Customer Service Memberr, you should be efficient, friendly, focused on food quality and customer satisfaction, be decisive, attentive, and have a strong understanding of baking techniques.
Baker Responsibilities:

  • Read and understand Crumbl recipes
  • Measure and combine ingredients using mixers, blenders, heat sources, and other equipment to make cookies
  • Decorating and displaying the finished product
  • Testing ingredients and finished goods to ensure that each item meets food safety and quality controls
  • Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service
  • Keeping records relating to deliveries, inventory, and production levels
  • Taking client information and ensuring that deliveries accurate and timely
  • Cleaning and restocking the workstation and ensuring all equipment is sanitized and prepared for the next shift Crumbl Customer Service Member Requirements:
    • Strong communication, time and resource management, and planning skills
    • Attention to detail, especially when performing quality inspections on ingredients and products
    • Basic math and computer skills
    • Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create excellent baked goods
    • Flexibility to work around customer demands, including early morning, night, weekend, and holiday availability
    • Ability to work in a hot, hectic environment
    • Stand, walk, bend, use hands, appliances, and lift heavy items for extended periods by Jobble

Keywords: Crumbl - Albany, Albany , Crumbl Customer Service Member, Other , Latham, New York

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