IT Intern
Company: Center for Internet Security
Location: Albany
Posted on: March 19, 2023
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Job Description:
CIS (Center for Internet Security) is the trusted guide to
confidence in the connected world. CIS collaborates with the global
security community to lead both government and private-sector
entities to security solutions and resources. CIS is an
independent, not-for-profit organization.The IT Support Intern's
role is focused on helping end users be successful, secure, and
productive using the technology assets provided to them by CIS. The
IT Support Intern will work under the direction of the IT Support
Manager.Provide outstanding customer service to all end usersEnsure
security best practices are central to decision makingTroubleshoot
hardware, software, and technology issuesMaintain log and/or list
of required repairs and maintenanceCategorize and track IT
inventory stockLoad and configure all required software including
office applications, E-mail, Anti-Virus, and internet
programs.Perform other duties as required including lifting of
objects of up to 50 lbOther tasks and responsibilities as
assigned.Enrollment or study in Information Technology, or past
experience support IT teams.Be familiar with common PC and Mac
hardware and software packages.Excellent interpersonal skills and
professional demeanor.Must be authorized to work in the United
States.CORE COMPETENCIES:Drive innovation by seeking out ways to
enhance or improve process or system; brings forward
suggestions.Contribute to individual projects as directed; manages
multiple tasks & competing prioritieswithin timelines.Support
effective communication by assisting in preparation of written
documents & visualpresentations; effectively conveys
information.Adapt to changing organization needs, conditions & work
responsibilities.Accepts responsibility for own actions.*Additional
years of relevant experience or a combination of an Associate's
degree or equivalent and relevant experience may be substituted for
the Bachelor's degree.
Keywords: Center for Internet Security, Albany , IT Intern, Other , Albany, New York
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