AlbanyNYRecruiter Since 2001
the smart solution for Albany jobs

Customer Account Advisor

Company: Aarons
Location: Albany
Posted on: October 11, 2019

Job Description:

We are Aaron's - an industry leader in the sales and lease-to-ownretailer known for quality brand names and superior customer service. Weprovide our team members the opportunity to reach their full potential in ateam-oriented, high-energy, recognition-based environment with competitive payand benefits. This is much more than a job - It is a career with purpose.
Aaron's Customer Account Advisors serve as coaches to our customer, drivingpayment collections and lease agreement renewals by understanding leaseagreement benefits and ensuring customers are 100% satisfied with the product.As a Customer Account Advisor, you will build relationships with our customersover the phone and face-to-face to help bring them one-step closer toownership. Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrateempathy, listen attentively, explain things simply and easily, and successfullynavigate difficult conversations. Strong multi-tasking, organizational,negotiation and persuasion skills are necessary. Like all Aaron's team members,they share our purpose and passion for making a real difference in the lives ofothers and the rewards that come from creating strong personal connections forlife. The Work - Attainment and upkeep of customers' accounts including maintainingupdated customer information in the store computer system and documenting allcustomer payment appointments. - Direct contact with customers who have not renewed their Leaseagreement(s) both in home visits and over the phone - Sell customers on the benefits of timely lease agreement renewalpayments - Assist the Customer Account Manager in setting and achievingdaily, weekly and monthly revenue and renewal goals - Assist with merchandise returns and guest deliveries as directedby management - Clean and certify merchandise in the Quality Assurance Center forall items personally returned - Complete and maintain weekly vehicle maintenance sheet and routesheets daily - Load, secure and protect product in company vehicle - Safely operate company vehicle - Assist the Sales Team as needed - Any reasonable duties requested by management
Requirements - At least 21 years old with a valid state Driver's License andcompliance with the Company's Driver Qualification Policy; includingsatisfactory MVR (driving record) - Must meet DOT requirements to obtain certification in requiredstates - Ability to work schedule of hours varying from 8 am to 9 pm - Ability to lift up to 50 lbs. without help and up to 300 lbs. withthe assistance of a dolly - Two years of retail/customer service experience preferred - High School diploma or equivalent preferred - Excellent interpersonal and communication skills - High energy with the ability to effectively perform all functionsof the store and multitasking effectively - Proper telephone etiquette - Uphold the Aaron's Brand and protect company assets - Maintain a professional appearance - Proficient computer skills
Rewards
Team members enjoy access to career training and advancement opportunities, andrewarded with competitive compensation and a comprehensive benefits package,which includes: - Paid time off including vacation days, sick days and holidays - Medical, dental & vision insurance - 401(k) plan with company match - Flexible spending accounts - Life insurance - Disability benefits - Stock Purchase Plan - Team Member purchase discounts About Aaron's
At Aaron's we provide sales and lease-to-ownership specialty items relating tofurniture, consumer electronics, home appliances, and accessories through itsmore than 1,800 Company-operated and franchised stores. Our customers shop atAaron's for the same reason you should choose us for the next step in yourcareer - our ability to influence people's lives. We help people "OWN IT", andif you are looking for a company with the passion and dedication to make adifference in the lives of customers and team members alike, join us today.

Aaron's is committed to creating a diverse work environment, celebrates ourteam members' differences, and is proud to be an equal opportunity employer.All qualified applicants will receive consideration for employment withoutregard to race, color, pregnancy, religion, sex, sexual orientation, genderidentity, national origin, age, disability, Veteran status, military duty,gender expression, genetic information, or any other protected class. Aaron's is an Equal Opportunity Employer.

Keywords: Aarons, Albany , Customer Account Advisor, Other , Albany, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Ready for a New Career Path
Description: Nationwide Health and Dental Benefits Discount Company currently interviewing for two positions:
Company: MAH Benefits
Location: Springfield
Posted on: 10/20/2019

Regional Medical Director, Teprotumumab
Description: Working at Horizon is more than a job - it's personal. For us, success is measured by the numbers that matter most - the number of lives we touch, the number we change and those we work tirelessly to (more...)
Company: Horizon Therapeutics
Location: Albany
Posted on: 10/20/2019

Parent Educator
Description: Job Description: ABOUT THE FAMILY RESOURCE CENTER Family Resource Center concept promotes comprehensive, integrated, community-based systems of family support and child development services located in (more...)
Company: The Village for Families and Children
Location: Springfield
Posted on: 10/20/2019


Call Center Representative
Description: At MassMutual, we re passionate about helping millions of people find financial freedom and this passion has driven our approach to developing highly personalized experiences for our customers. This role, (more...)
Company: MassMutual
Location: Springfield
Posted on: 10/20/2019

Amazon Delivery
Description: Amazon Holiday Delivery Driver br br Shifts: Early Morning, Day, Evening, Weekend br br Currently hiring for 10:30am - 8:30pm, Wednesday thru Saturday shift. br br Location: Holyoke, MA br (more...)
Company: Amazon Workforce Staffing
Location: Springfield
Posted on: 10/20/2019

X-Ray Technologist
Description: Position Summary As one of Upstate New York's fastest growing urgent care providers we are focused on providing excellent opportunities for professionals that demonstrate a continual commitment to the (more...)
Company: WellNow
Location: Albany
Posted on: 10/20/2019

Set Your Own Hours
Description: Our 27-year-old A rating with the BBB Company is adding to its team and you may be the next
Company: Living Healthy
Location: Springfield
Posted on: 10/20/2019

Now Interviewing!
Description: America's 1 Consumer driven health care company is looking for motivated people who will lead the way in health care for the next decade and generations
Company: Ameriplan
Location: Springfield
Posted on: 10/20/2019

Educator - Entry-Level K-12 - Bachelor Required
Description: Teach For America works in 51 communities regions across the country. After attending your interview, you'll have the opportunity to choose and rank 10 regions where you prefer to teach.In joining (more...)
Company: Teach For America
Location: Springfield
Posted on: 10/20/2019

Field Investigator - Insurance Fraud
Description: Litigation Solutions, LLC is a growing private investigations firm that is in need of experience Field Investigators. THIS IS A REMOTE OPPORTUNITY IN HARTFORD, CT AND THE SURROUNDING AREA. Full time Position (more...)
Company: Litigation Solutions
Location: Springfield
Posted on: 10/20/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Albany RSS job feeds