Logistics/Courier Manager

Company: LABORATORY CORP OF AMERICA HOLDINGS
Location: Albany
Posted on: November 20, 2020

Job Description:

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• Manage the day to day operations of the logistics team of approx. 150 drivers
  
• Oversee several supervisors and the operations of their local branch
  
• Coordinate the storage, transportation and delivery of specimens for the region
  
• Manage the performance of the supervisors and their teams using various performance metrics
  
• Implement and review courier routes and pick schedules to improve productivity
  
• Monitor the overtime spending and overall budget on a regular basis
  
• Maintain the required personnel to meet metrics; interview and hire when needed
  
• Manage and maintain branch vehicles according to Corporate Fleet standards
  
• Ensure all couriers are meeting the expectation for customer service
  
• Participate in ride-alongs to provide coaching and mentorship
  
• Provide recognition, feedback and constructive criticism to the entire team
  
• Develop performance plans for any couriers not meeting expectations
  
• Ensure all required equipment is maintained and working properly
  
• Address and resolve any client related issues in a timely manner
  
• Assist with courier or dispatch duties when necessary
  
  
  Requirements
  
  
  
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  • High School Diploma or equivalent
    
  • Associates or Bachelor's degree is a plus
    
  • Previous supervisory experience is required
    
  • Experience overseeing a large scale logistics operation
    
  • Prior experience in supply chain and operations management
    
  • Familiarity with managing costs and the overall budget
    
  • Comfortability with using metrics to manager direct reports
    
  • Very punctual and strong time management skills
    
  • Strong attention to detail and organizational skills
    
  • Ability to meet the physical demands of the position
    
  • Must have a Valid Driver's License and be at least 21 years' old
    
  • Proficient in MS Office
    
    
    
    
    Shift 1ScheduleMonday - Friday (8:00am - 5:00pm) and evenings & weekends as needed

Keywords: LABORATORY CORP OF AMERICA HOLDINGS, Albany , Logistics/Courier Manager, Professions , Albany, New York