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Lab Technician

Company: Sollis Health
Location: Hampton
Posted on: January 16, 2022

Job Description:

Shift Time: Saturday & Sunday (weekend only), 7am - 7pm

As a Lab Technician at Sollis Health you will play an important role in our patient's care by collecting and running samples both internally in our moderately complex lab of specimens for examination for both our Medical Centers and House Call needs. You will also partner with external vendors as needed. As a concierge medical center we provide 24/7 care to our members and handle up to 90% of what is treated in a traditional emergency department.

Specifically, as part of your duties you will:
Collect lab specimens for both Sollis' clinic and at home services working a moderate complex lab operations
Process lab samples both in house according to manufacturer's instructions and according to laboratory protocol
Partner with external vendors as needed to process lab samples
Run lab tests ordered by the medical team or established standing protocols including specimen collection, proper identification on specimen, label the specimen with all required information and handle the specimen according to Sollis Health guidelines as needed
Monitor peformance and turn around time for lab results and escalating delays as needed
Provide exceptional customer service, making patients comfortable and patiently and professionally answer any questions they have.
Prepare supplies for providers as requested
Enter information into our electronic health record, eClinicalWorks.
Record non-medical records in Salesforce.
Perform clerical and administrative duties, as needed

Experience

We believe extraordinary people come from a variety of backgrounds, but ideally, we would expect that you have:
Associate's Degree required
Current License to practice as a Clinical Laboratory Technician in NYS required
1+ years of CLIA lab experience required
Outstanding customer service skills and a high level of professionalism, required
Knowledge of eClinicalWorks and Salesforce a strong plus
Comfortable interfacing with high profile clientele

Skills:

To be successful in this role, candidates will demonstrate the following:
Enjoy a diverse and fast paced work environment
Be a team player
Have excellent written and verbal communication skills
Tech-forward and process oriented, with a goal of making patient care more efficient
Ability to juggle multiple priorities at once
Treat highly confidential information with care and discretion
Develop rapport in all relationships
Be flexible, tactful, and patient, especially under pressure
Possess positivity, enthusiasm, and commitment to the goals at hand

About Sollis Health

Sollis Health is a members-only medical concierge delivering expert, on-demand treatment in a serene and private environment. Available 24/7, with zero wait time, our service is designed to handle emergencies, everyday care and everything in between. Our state-of-the-art centers are equipped with advanced imaging equipment and an in-house lab, enabling us to expedite your diagnosis and care. The Sollis experience also includes our house call program, patient coordination and advocacy provided by our care navigation team, corporate/event testing, and more.

We service New York, New Jersey, Connecticut, the Hamptons, Los Angeles, South Florida and provide around-the-clock telemedicine all over the world.

Keywords: Sollis Health, Albany , Lab Technician, Professions , Hampton, New York

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