Parts Technician

Company: Joe Johnson Equipment USA
Location: Albany
Posted on: September 23, 2022

Job Description:

LOCATION: -- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- - -- --- --- --- -Albany, New YorkTYPE OF POSITION:-- --- --- --- --- --- --- --- --- --- --- --- - -- --- --- - Full Time (Monday -----" Friday)SUMMARY:The Parts Technician will be responsible for assisting with the daily operations of the Parts department including delivering optimal customer service and parts knowledge to internal (Rentals, Sales and Service Departments) and external customers.
This position performs a variety of duties including providing price quotations, checking inventory for product availability, providing delivery dates to customers and verifying prices.WHY WORK AT JJE?
* Talented and dedicated team, best-In-Industry product lines* Market-competitive compensation package with annual increase opportunities * Premium Health Insurance program* 401 (k) Employer Matching Program* Employee & Family Assistance Program (EAP) * Safety Focused* Paid Personal Days * Charitable Giving Program * Tuition & Professional Development Program, Educational Scholarship Program* Equal Employment Opportunity Employer* Our Core People Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and AmbitionPOSITION REQUIREMENTS:* High School Diploma, GED or equivalent * Valid driver--------s license with a clean driver--------s abstract * 3+ years-------- forklift experience, forklift license an asset* 1-2-- -years-------- experience in a heavy equipment, construction or automotive parts and/or service environment* 2-3-- -years-------- experience in Inventory Management* Strong computer skills including Microsoft Office and Work Order Computer System* Demonstrated Customer Service skills with strong verbal and written communication skills * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals* Ability to prioritize,-- -organize workload efficiently and ability to work as a part of a team as well as independently * Basic mathematical skills* Detail-oriented individual with a strong work ethic and positive team attitudeMAIN RESPONSIBILITIES:* Provide customer service to both internal and external customers-- -* Receive parts requests from customers in person, through the internal Order Confirmation Process, by phone or email and respond with a quote or information in a timely manner* Research availability of parts, either within the facility or from other resources as necessary* Search part numbers using a computer or standard catalogue* Maintain communication with Shipping/Receiving, suppliers and customers-- -* Provide and maintain accurate back-order reports* Effectively sell and cross-sell parts referencing active campaigns or promotions * Receive, provide, and issue purchase orders and receipts of goods, work orders, and put stock away* Participate in required inventory cycle counts-- -* Process a variety of reports in written and electronic form (e.g.
requisitions, paperwork, reports, etc.)
to distribute information and/or materials to appropriate parties* Other duties as assigned by your manager, on-call coverage as required,-- -local travel required to pick up and delivery partsRELATED POSITIONS:* Parts Attendant-- -* Parts Clerk* Parts Helpers* Shipper Receiver* Forklift operator* General Labourer_____________________________________________________________________________________________We are an Equal Opportunity Employer, and we encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.Hireology . Keywords: Parts Associate, Location: Albany, NY - 12202

Keywords: Joe Johnson Equipment USA, Albany , Parts Technician, Professions , Albany, New York