UKG Kronos Application Support Analyst, HR Technology (Remote)
Company: WM
Location: Albany
Posted on: March 19, 2023
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Job Description:
As an EEO/Affirmative Action Employer, all qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, age,
national origin, disability, or veteran status.Waste Management
(WM), a Fortune 250 company, is the leading provider of
comprehensive waste and environmental services in North America. We
are strongly committed to a foundation of operating excellence,
professionalism and financial strength. WM serves nearly 25 million
customers in residential, commercial, industrial and municipal
markets throughout North America through a network of collection
operations, transfer stations, landfills, recycling facilities and
waste-based energy production projects.**I. Job Summary**This
intermediate level position is part of a team responsible for the
configuration and support of software application systems within
the People Organization. As part of the HR Technology team, this
role provides basic technical and analytical support delivering HR
processes. With experienced team members, may provide input for
delivering HR processes.**II. Essential Duties and
Responsibilities**To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. Other
duties may be assigned.+ Monitors HR systems, open cases and
reviews current processes to troubleshoot application related
issues and answers system related questions.+ Seeks development on
the job and through more formal training. Performs analysis and
documents current and new processes to take advantage of
technology+ Makes required configuration changes according to
documented requirements. Advises on impacts to current
configuration and downstream applications. Maintains foundational
workforce structures, data fields and processes.+ Analyzes impact
of configuration of tables, data fields, foundational structures
and processes on downstream systems and integrations.+ Ensures data
integrity and governance by supporting data imports and extracts
and validating accuracy through reporting and queries. Supports
integrations/file transfers.+ With guidance, analyzes new software
application products or new modules in existing applications.+
Provides day to day support and maintenance for system(s),
preparation for releases, upgrades and/or patches. Executes
testing, reporting and analysis of changes. Monitors open
tickets/vendor escalations for progress.+ Executes unit,
integration and acceptance testing. Working with the functional
team, provides screen shots and system steps for testing and change
management.+ May be responsible for configuring and delivering
basic reports and queries utilizing delivered software. Follows
established data governance.+ Documents all configuration.+
Configures, and troubleshoots UKG (Legacy Kronos) Workforce Central
8.1 Attestation, Devices (Including Mobile), Timekeeping, and
Scheduling modules.**III. Supervisory Responsibilities**No
supervisory duties.**IV. Qualifications**The requirements listed
below are representative of the qualifications necessary to perform
the job.A. Education and Experience+ Education: Bachelor's Degree
(accredited), or in lieu of degree, High School Diploma or GED
(accredited) and four (4) years of relevant work experience.+
Experience: Two (2) years of previous experience (in addition to
education requirement).B. Certificates, Licenses, Registrations or
Other Requirements+ None required.C. Other Knowledge, Skills or
Abilities Required+ Hands on configuration of application(s), and
supporting releases, patches, upgrades and/or enhancements.+
Excellent written and verbal communication skills. Strong
organizational and analytical skills. Ability to provide efficient,
timely, reliable and courteous service to customers. Ability to
effectively present information.**V. Work Environment**Listed below
are key points regarding environmental demands and work environment
of the job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions of
the job.+ Normal setting for this job is: office setting.+ Must be
available to work standard business hours, as well as be available
to work non-standard hours in case of emergency (natural disasters,
power outages, etc.). May need to attend after hours calls with the
offshore team.+ PAYRATE: Colorado only minimum salary
68,000.00**\#LI-TH1****\#LI-REMOTE**Equal Opportunity Employer:
Minority/Female/Disability/Veteran
Keywords: WM, Albany , UKG Kronos Application Support Analyst, HR Technology (Remote), Professions , Albany, New York
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