Onsite Electro-Mechanical Technician

Company: BlueCrest
Location: Albany
Posted on: May 28, 2023

Job Description:

BlueCrest is a global, innovative leader in enterprise print, mail and customer communications. Our products include printers, inserters, sorters and parcel solutions-and a renewed commitment to innovative software and vote-by-mail solutions. We are proud to be an industry and market leader in the mail space. Although our manufacturing headquarters is based in Danbury, Connecticut, we are a global company with clients and team members in over 15 countries worldwide, including an expansive field service team comprised of over eight-hundred specialized field service technicians. We actively look for prospects who:Are passionate about client success.Enjoy collaborating with others.Strive to exceed expectations.Move boldly in the quest for superior and best in market solutions.Have a high-level of ethics and commitment as well as being a self-starterIf this sounds like you, then you may be a great fit for BluecrestYou are:An experienced Electro-Mechanical Technician who may come from various fields such as business machine repair, Printer, Inserter, Sorter service experience, Tecnau equipment and or from the automotive repair industry with strong troubleshooting and repair skills who is energetic self-motivated with a positive attitude. You are committed to championing new ideas, strategies or concepts to ensure that the business is retained and the client is satisfiedYou will:Proactively schedule and perform preventative maintenanceTrouble-shoot customer reported problems.Proactively monitor, schedule, and prioritize tasks to maximize customer satisfactionPlan and perform equipment upgrades and new installationsManage a queue of calls to ensure that customers are contacted within the established guidelines, and that incidents are closed in a quality manner within the established guidelines.As an Onsite/Field Technician you have:A minimum of 1 years' experience trouble-shooting and repairing complex mechanical equipment.Strong experience working on electro-mechanical equipmentA minimum of two years proven experience in building and enhancing Customer relationships.A valid driver's license is required.Must maintain reliable transportation to travel to and from customer locationsThe ability to perform frequent lifting and/or moving items up to 50lbs. Are you able and willing to do this with or without accommodation?Flexibility to work overtime, weekends, holidays, and/or different shifts as needed with minimal noticePDN-990b15e0-06b6-4247-b350-8e1642db2f8f

Keywords: BlueCrest, Albany , Onsite Electro-Mechanical Technician, Professions , Albany, New York