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Deskside Support Technician

Company: OrthoNY, LLP
Location: Albany
Posted on: September 13, 2019

Job Description:

OrthoNY has an opening for Full-Time Deskside Support Technician. This position works across a broad range of technologies and liaises across multiple areas of business to support issues. The Deskside Support Technician supports and maintains deskside infrastructure for the organization. Directly reporting to the IT Director, the Deskside Support Technician will:Build, install configure and maintain PCs and peripheral devices related to desktop infrastructure;Provide day to day support to the OrthoNY helpdesk for deskside related issues;Regularly develop and maintain documentation that corresponds to changes in the organizations deskside infrastructure;Utilize practice management system as needed;Provider support to OrthoNY IT team for maintenance/projects;Other responsibilities as designated by manager. YOUR QUALIFICATIONSHigh School Diploma, additional degrees a plus;3 years experience required; 5 years in medical/healthcare systems preferred;A+ certification;Proficient in MS Office, Microsoft Operating Systems and MAC OS; Intergy Practice Management System/EMR Sytem/PACS Administration desired. OTHER INFORMATIONThis position supports all regions of OrthoNY (Albany, Saratoga and Schenectady).Travel between OrthoNY offices will be required as needed.May require long hours and/or off-hours calls at times. Please note that this posting is not all-inclusive of the job responsibilities or qualifications of the position. OrthoNY, LLP is an Equal Opportunity Employer.

Keywords: OrthoNY, LLP, Albany , Deskside Support Technician, Professions , Albany, New York

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