AlbanyNYRecruiter Since 2001
the smart solution for Albany jobs

Enterprise Support Analyst

Company: Alaant Workforce Solutions
Location: Albany
Posted on: October 12, 2019

Job Description:

Our environmentally friendly, architectural client is looking for a qualified Enterprise Support Analyst to join their team. You will be responsible for working alongside the technical support team to build workstations, perform IT repairs and resolve all technical issues. As an Enterprise Support Analyst, you should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals is essential skills to perform well in this position. Ultimately, you should be able to ensure high-quality technical support and increase client satisfaction.

Responsibilities




  • Ensure customer service is timely and accurate daily
  • Contribute to improving customer support by actively responding to queries and handling complaints
  • Address daily network and user, configuration and connectivity needs

  • Administer user adds and deletes, and general security and access items

  • Manage all client systems deployment, configuration and break/fix

  • Provide back-up support for IT team members
  • Provide customer feedback to the appropriate internal teams, like product developers


    Successful candidates will possess the following skills and experience:




    • 3.5 years' experience working with server operations and client system configurations

    • Associates degree in Computer Science, Information Technology or relevant field; Bachelor's degree preferred

    • Understanding of Microsoft Migration Toolkit or other imaging/cloning software DNS, DHCP, DFS, and Active Directory

    • Office 365, Adobe Suite, Trend Micro, Shoretel, Autodesk Products, Newforma, Mitel Cloud, Automated Software Deployment and Network Printing
    • Customer-service oriented with a problem-solving and can-do attitude

    • Ability to work under limited supervision


      For more details on this role contact:

      Jaime Toolan, Senior Talent Resource Manager @ 518-689-3155, Jaime.toolan@alaant.com

      Alaant Workforce Solutions (formerly Linium Recruiting) wants all interested applicants to know they are seeking a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion and equal opportunity policies.

      Connect with us on LinkedIn, Facebook, Twitter, Instagram & Glassdoor.

      Aligning businesses with the best employees so our community continues to thrive.

      www.alaant.com

      INDNYH

Keywords: Alaant Workforce Solutions, Albany , Enterprise Support Analyst, Professions , Albany, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Journeyman Pipefitter
Description: Seeking a MA journeyman pipe-fitter for our well established client with
Company: PeopleReady
Location: Springfield
Posted on: 10/20/2019

Entry Level CDL-A Truck Driver - Earn Top Pay FAST!
Description: At Western Express, you can get to the top of the industry in pay in only 90 days If you are a recent CDL-A Grad, you can choose from flatbed, van, OTR, regional or dedicated depending on where you
Company: Western Express
Location: Chicopee
Posted on: 10/20/2019

Entry Level CDL-A Truck Driver - Earn Top Pay FAST!
Description: At Western Express, you can get to the top of the industry in pay in only 90 days If you are a recent CDL-A Grad, you can choose from flatbed, van, OTR, regional or dedicated depending on where you
Company: Western Express
Location: Pittsfield
Posted on: 10/20/2019


Full-Time Delivery Driver
Description: Amazon Holiday Delivery Driver br br Shifts: Early Morning, Day, Evening, Weekend-- br Currently hiring for 10:30am - 8:30pm, Wednesday thru Saturday shift. br br Location: Holyoke, MA br (more...)
Company: Amazon Workforce Staffing
Location: Chicopee
Posted on: 10/20/2019

Benefit Consultant-Work from home
Description: Seeking, energetic, motivated people who would love to help others save money on healthcare, and educate others
Company: Ameriplan
Location: Springfield
Posted on: 10/20/2019

Regional Truck Drivers - Experience Based Pay
Description: Job Description: Premier Elite Fleet - Experience Based Pay REGIONAL, DEDICATED DRIVING POSITIONS If you have a minimum 2 years clean driving experience, you qualify to join Premier's
Company: Premier Transportation
Location: Schenectady
Posted on: 10/20/2019

CDL A Truck Driver Company Drivers Springfield
Description: Company Driver - LOCAL - 75K / Van / Driver Assist using EPJ, Benefits after 30 daysRequisition ID: 738For More Information, Contact a Recruiter 1.800.935.3131Pay Benefits br br Full-time CDL-A (more...)
Company: Cardinal Logistics Management
Location: Chicopee
Posted on: 10/20/2019

Pharmacy Technician - Clinical Support - Full Time - Albany
Description: Job DescriptionAs a Pharmacy Technician - Clinical Support Services you will be assisting the pharmacist and communicating directly with patients over the telephone, scheduling medication deliveries, (more...)
Company: CVS Health
Location: Albany
Posted on: 10/20/2019

Driver - Dedicated Team Truck Driver - Class A CDL - Schneider National
Description: This Dedicated Team truck driver position features home time every three weeks, up to 0.54 per mile and a predictable work schedule. Truckers will haul no touch, drop and hook loads and benefit from (more...)
Company: Schneider
Location: Chicopee
Posted on: 10/20/2019

CDL-A Flatbed Truck Driver
Description: CDL-A OTR FLATBED TRUCK DRIVER JOBSGet Flexible Home Time Earn More Like 1,200 Weekly Pay Roehl Transport is seeking experienced CDL-A OTR flatbed truck drivers to haul general commodities in our (more...)
Company: Roehl Transport
Location: Albany
Posted on: 10/20/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Albany RSS job feeds