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Customer Service Representative CSR - No Vaccine Requirement

Company: Careerbuilder-US
Location: Albany
Posted on: November 19, 2021

Job Description:

We are seeking a Direct Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information. Team-based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long-term customer loyalty. Responsibilities:

  • Act as a liaison between client and consumer to promote strong and lasting relationships
  • Provide information about the benefit products and insurance services
  • Troubleshoot and resolve event issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Exhibit extreme professionally on behalf of our clients Job Requirements:
    • Strong communication skills
    • Excellent student mentality
    • Uncontested work ethic and ambition
    • Positive outlook and solution-oriented
    • 2 years of experience in customer service, sales, or relative background This is an entry level position: We are looking for someone that is trainable! ALBANY@recruit-careers.com entry level, sales, marketing, leadership, management, business administration, customer relations, communications, public relations, advertising, marketing, sales, promotions, promotional marketing, b2b, b2c, consumer, consumer products, telecommunications, retail, event planning, customer service, events, sports marketing, sports, training, wireless, outside sales

Keywords: Careerbuilder-US, Albany , Customer Service Representative CSR - No Vaccine Requirement, Sales , Albany, New York

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